Amazon Pre-Order Codes?

For those of you who have pre-ordered a physical copy of Heavensward from Amazon, has anyone received the 18 digit pre-order code yet?
I have contacted customer support, who told me that the promotional department will send out the 18 digit codes "by June 19th".
While in other places it says that the code will come "with" the item itself on the 23rd.

Anyone have some more concrete info on how Amazon plans to go about this?

I'm having the same issue. I was told I'll get the code when the item ships. When I tried to follow up and confirm that this was correct I received a reply that answered pretty much every question except the one that I actually asked. So, I don't think that even Amazon knows how Amazon will go about this.

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Originally Posted by Kenji1134

For those of you who have pre-ordered a physical copy of Heavensward from Amazon, has anyone received the 18 digit pre-order code yet?
I have contacted customer support, who told me that the promotional department will send out the 18 digit codes "by June 19th".
While in other places it says that the code will come "with" the item itself on the 23rd.

Anyone have some more concrete info on how Amazon plans to go about this?

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Well Amazon should know better than us surely. Also state what Amazon you mean as they operate in different countries, ofc.

I was so worried that I would never get my code from Amazon that I canceled my preorder with them and I preorder from the psn store.

So good luck with that

I could be wrong, but I think Amazon will charge you when EA starts. This also happens when they'll release codes. They do this so you don't get your code then cancel your pre-order, thereby getting goodies for free. This is NA Amazon anyway.

Ordered from amazon on the 4th and still haven't gotten my EA code, upon looking further into it I noticed this line:

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combined code that will be emailed before the Early Access period begins. This code will be sent no earlier than 6/19/2015.

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Above poster might be right and they won't send out codes prior to EA actually starting which means no preloading and dealing with squares site after it actually launches, which if anything like 2.0 means... well the site won't be working and you won't be able to enter your code anyway. Giving it a few days but odds are if I don't have it by the 15th I'm gonna cancel the amazon order and get it from square directly, the downside is that I used amazon giftcards for it so it would mean spending real money instead. Might call them up and ask about it, email service is worthless with this as they'll look at you asking about a code and send you a generic response about it 'being sent on the 23rd' without actually reading the email.

Amazon frustrated the hell out of me. After pre-ordering, their pages didnt say anything about early access. Then I read someone said they called and was told they werent even going to give out pre-order codes. Then the product page said theyd go out like 3 days before release (so on early access day). Last I checked it said nothing.

I just dropped it and went to greenmangaming. Got my code immediately, and someone here was even kind enough to supply a coupon code with like 20% off.

I thought Amazon is only going to release the game (the physical CD game) on 23rd June? So, no codes or early access?

That's how I thought it's going to be anyway. I pre-ordered it from there because SE store doesn't ship to here :(

But I don't think 1 week of missing HW is going to THAT much of a loss. You'll still be able to play it and you'll get in with the second waves of new players, so less chance of DDOS.

I was going to order from amazon until i read this:

http://i.imgur.com/aiEdoCl.png

I said nope and ordered directly from square enix online store. Got my codes immediately and don't have to worry about waiting until the last day and hope they send them out. Screw that.

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Originally Posted by KayoZ

I just dropped it and went to greenmangaming. Got my code immediately, and someone here was even kind enough to supply a coupon code with like 20% off.

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Thanks for this info! I just cancelled my amazon pre-order and found coupon: 20PERC-ENTOFF-JUNE20 which worked! I never heard of the website before but glad I saw your post. Fyi....the coupon code goes in the "voucher" box if anyone else still needs to buy a copy!

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Originally Posted by whimsical

Thanks for this info! I just cancelled my amazon pre-order and found coupon: 20PERC-ENTOFF-JUNE20 which worked! I never heard of the website before but glad I saw your post. Fyi....the coupon code goes in the "voucher" box if anyone else still needs to buy a copy!

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Great np. I never heard of that site either until I ordered HW, but it seems great and have plenty of discounts too. They sell EU versions as well so gotta watch out for that.

Kinda Necro bump, I just had a chat with an Amazon representative and when I asked about the promotion with the game because I pre-ordered it before the promo. They said they did not participate in the early Access promotion. so...:confused:

I had a chat with a rep yesterday, and she requested my codes and I was to get them in 24 hrs, and today I got this email from Amazon:


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Hello,

I'm sorry about the problem you had. Customers who pre-order FINAL FANTASY XIV Online or FINAL FANTASY XIV: Heavensward on Amazon will automatically receive their DLC/Early Access code via email once they can be redeemed on the Playstation Network or MogStation sites. Square Enix currently estimates that code redemption will become available in May, but this is subject to change. As soon as we find more information we would update the same on the website and codes would be automatically received via email to you. In order to ensure the best customer experience, we have elected to not send out codes until they can be redeemed on the aforementioned sites. The codes to be redeemed on the website. One of the benefits we try very hard to offer our customers is convenience. I'm very sorry for the inconvenience you experienced.

We look forward to see you soon.

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I'm answering back with the redeem code webpage, see if that helps in some way.

Had my pre order code for weeks
Amazon eu

I'm still waiting as well, CS said the same thing to me. :S

Just got my codes!!!! PC early Access aquired :D

Buddy of mine at work got his Amazon PS4 early access code today as well.

I can confirm it was sent last night. so Amazon should have given them out a day ealier than what was posted on the website.