Ps4 version help

I'm not finding answers to this anywhere. I play on PC and I just bought the ps4 bundle with heavensward. I download ARR and it keeps telling me there's maintenance right away and I can't play the game, when there is no maintenance.
The only kinda help I got is this: http://na.finalfantasyxiv.com/lodest...cad40124c5045b

But that didn't help me at all. I reinstalled the game 3 times and had that box unchecked and still can't play. Also all of my account stuff on this game and sony is American.
I bought this like 3 days ago and I just want to play the game on the ps4. Does anyone know why this is happening and how I can fix it?

When I went in to verify my pre-order status from the account menu I did notice that instead of a Heavensward file it was marked Realm Reborn.

I had a seperate file for the main game...so, maybe you just downloaded the add on and not the main game?

Just guessing here.

When I go to download the game it is listed as final fantasy XIV a realm reborn and as I click download there is a checkbox for the add on: heavensward. I have been unchecking that box so I only download a realm reborn. Though I don't play on ps4 often so maybe I did something incorrectly or there is some setting I don't know about

If you brought the ARR+HW bundle for PS4 you cannot play any part of that bundle on the system until the full release of HW on the 23rd.

I should be able to play the regular ARR game since that is seperate and the add on for heavensward even has a count down to when that will be available. If i can't even play ARR it must be an issue and not intentional. Was that officially stated somewhere?
I am able to start the game, it just gives a maintenance error right after checking for version before I can log in

It's the same as anyone who purchases the physical bundle. Just because it's digital doesn't give it any special allowances.

If you look on the store page it even says
"Play on 06-23-2015, Midnight Eastern Time."

makes no mention of any exception for the ARR part of the bundle. For the purpose of this bundle ARR and HW aren't separate products.

I don't know about the physical bundle but that is odd because they do show as separate downloads and only the heavensward Download has a countdown to availability. I would think if it was locked off until the release of heavensward I wouldn't be able to launch the game at all

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Originally Posted by IveraIvalice

I would think if it was locked off until the release of heavensward I wouldn't be able to launch the game at all

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You would have to be able to launch the game to download the HW content.

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Originally Posted by widget624

You would have to be able to launch the game to download the HW content.

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The heavensward content is completely separate and locked on a timer and is downloaded through the psn not the game itself. I know that because when I bought the bundle, 3 separate downloads appeared. One for normal ffxiv ARR, one for the theme, and one for heavensward, and I can only download the first 2 now.

I'm sure i will be required to launch the game to install what is downloaded but as of now according to my downloads, I don't have the heavensward download at all. I only have ARR downloaded and that is on my list of games that I am able to launch now. It launches it loads, it checks for an update and then it gives me an error saying there is maintenance when there isn't. Those 2 things seem different to me.

I shouldn't be able to launch ARR at all if it was locked on a timer like the HW download is. If this is how it's intended to be, it's been poorly communicated because In the same way it doesn't say "they are seperate and I would be able to play ARR now" it also doesn't say they are linked and I wouldn't be able to play the game that is released right now until the expansion is released later.

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Originally Posted by IveraIvalice

The heavensward content is completely separate and locked on a timer and is downloaded through the psn not the game itself.

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That's highly unlikely given that everyone has to download HW regardless as to whether they have purchased it so has to be downloaded through the game like a patch would. The timer is just telling you when it becomes playable. It will also be a bigger download then the 12gb or what ever it is that the PSN says it is for the entire bundle.

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It it also doesn't say they are linked and I wouldn't be able to play the game that is released right now until the expansion is released later

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Probably because they felt that that by putting exactly when the bundle would be playable people wouldn't assume that only counted for half the bundle.

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Originally Posted by widget624

That's highly unlikely given that everyone has to download HW regardless as to whether they have purchased it so has to be downloaded through the game like a patch would. The timer is just telling you when it becomes playable. It will also be a bigger download then the 12gb or what ever it is that the PSN says it is for the entire bundle.

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You wouldn't be forced to download HW regardless because they are separate downloads the same way they are separate discs that you can buy at the store. not everyone buys expansions and can still play the game without it. That's why the game wouldn't force me to download an expansion that isn't out yet because it's not required.

Also I unchecked to download HW and disabled auto update on that add on so I know I don't have HW downloaded or installed. I'm wondering if anyone else has this digital bundle purchased and is having the same issue or if it works for them, coz it doesn't seem to me like it's working as intended

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Originally Posted by widget624

Probably because they felt that that by putting exactly when the bundle would be playable people wouldn't assume that only counted for half the bundle.

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I would assume if I can launch the game I can play it

Of course everyone will have to download it. How else do you think people will get the changes and tweaks to the existing content and server that comes with HW as well as preventing there game from crashing or have invisible people the moment an Au Ru or Dark Knight appears on their screen because they don't have the data for it or any of the new content for existing areas on the system. .

You need to buy separate disks at the store as an alternative to downloading the data and to get the code that gives them access to what they downloaded.

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Originally Posted by widget624

Of course everyone will have to download it

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Regardless it only locks you out of that content, not out of the game entirely. And if the launcher downloads HW and not psn like my downloads list says then everyone would be locked out of the game right now because the launcher automatically downloads HW for everyone and it's not available yet. This is honestly besides the point. I don't have heavensward downloaded or installed. I can see it queued to install on the 23rd and not in my recent downloads list at all. I'm looking at it now.
Thank you for trying to help but I don't think I'm gonna get anywhere until I hear from others that have downloaded the bundle as well and see if it's the same for everyone or if it's just me. You could very well be right but until I hear from others in the same situation, it's just speculation

I agree with you OP, this does seem like it's an issue, rather than simply being "because it's linked to Heavensward" as the other posters seem to think. From what you described, the bundle basically gives you three downloads. One is the game itself, as though you bought just ARR from the store. The second is Heavensward, as though you bought just that from the store. The third is the theme, which is over all unconnected to the other two for this purposes. Because PSN sets up multiproduct downloads in this way, one doesn't interfere with another, and thus the Heavensward part of this shouldn't be affecting you ability to play ARR any more than it does other players who have just purchased ARR from the store.....

As for a fix, you can try the obvious, such as turning your system completely off and back on, (not just putting it into rest mode). You could also try either checking for updates through the PS4 itself, by pressing the "Options" button and selecting "Check for Updates". If that doesn't work, then the only solution I can think of is to delete your download of ARR, and try redownloading it. It's always possible that a system file wasn't downloaded properly, and is causing this bug.....

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Originally Posted by IveraIvalice

The only kinda help I got is this: http://na.finalfantasyxiv.com/lodest...cad40124c5045b

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This bug is already fixed

Maybe this can help:
http://na.finalfantasyxiv.com/pr/start_ffxiv/ps3//

Or try to install the free ARR client from the PSN store instead the ARR client from the bundle. Then start first the ARR client for registration and patches and after this install the Heavensward pre-load.

Also test if PSN is currently down. Even if there is a maintenance for ARR, at least the launcher log-in screen should show up if the PSN is online.

Thanks for the help, I had already tried deleting the game and reinstalling a few times, full shut down of the system and checking for additional updates, and making sure that heavensward didn't download and auto update for that is set to off.

The link above interests me because I know that at some point the ps4 version would be linked to my account and that there was a 12 digit code to do that but when I downloaded the game I didn't get anything. I am also fairly new to using the ps4 and navigating it's interface so if I did receive a code or instructions on how to register my game to my account, I missed it. But that link makes me think it might be an issue with that and I will check to see if there is a code somewhere that I missed

I had assumed that would happen after I log in for the first time or if no code was required because it was digital but I don't even make it to the log in screen and I could be wrong about the code so I'll double check

Nvm, seems the code is built in to the digital download of the game so I don't think I can try the suggestion from felis about downloading the trial to do the updates and registration since the registration is tied to my specific full version download. It also doesn't seem like psn is down since my gf has been playing ffxiv on her ps4 while mine keeps giving me an error and saying maintenance
So I'm back to square one ._.

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Originally Posted by IveraIvalice

Nvm, seems the code is built in to the digital download of the game so I don't think I can try the suggestion from felis about downloading the trial to do the updates and registration since the registration is tied to my specific full version download. It also doesn't seem like psn is down since my gf has been playing ffxiv on her ps4 while mine keeps giving me an error and saying maintenance
So I'm back to square one ._.

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http://www.gamefaqs.com/boards/71893...eborn/71928256

I have also seen that link but it was only one guy that said the bundle is broken and I don't believe it's intentional because More people would be posting about that. It doesn't seem like it's working as intended.

Especially after seeing this that squeenix posted: http://na.finalfantasyxiv.com/lodest...cad40124c5045b
This seems more like an issue similar to that link that no one is bringing to their attention or posting about because it looks like the only ones who have bought this bundle are me and those 2 guys on gamefaqs o.O

I can't be the only person who has purchased this bundle, me and the 2 guys on that gamefaqs thread can't be only only people to have bought it. Is there really no one here who has purchased this?

are you registre you PSN account in your mogstation account?, meaby is for that.

Were there 2 separate registration codes, or just one?

If there was only 1 code, then regardless of what content you can download, your PS4 access is likely registered under your Mogstation account as access to ARR and Heavensward as a single item instead of two seperate entities. This would prevent you from logging in on the PS4 until the proper date for HW.

If there was 2, well, back to being uncertain I guess.

edit: Wait, this bundle doesn't release until Heavensward does. Regardless of the fact that ARR is a part of the bundle, it's still subject to the bundle's release date.

edit 2: Also, the ARR/HW bundle does not carry the early access pre-order bonus, so you won't have access to FFXIV on your PS4 at all until HW's official launch date.

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Originally Posted by shao32

are you registre you PSN account in your mogstation account?, meaby is for that.

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I tried but the mog station says it's done through the game itself on the ps4

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Originally Posted by Seig345

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I don't believe that's true because when downloading the bundle, ARR is seperate from the HW download. I am unable to download HW until the timer is up but I can download and launch ARR just like I should be able to except it gives an error after the version check and before the log in screen.
What I'm seeing on the downloads and the game itself is that the are completely separate. Proof of that is that ARR I am able to download and launch and HW I am not able to download and is on a timer

The All-in-one bundle is street dated for the 23rd and does not come with Early Access privileges . It might allow you to download parts of it now but it's still considered to be part of the bundle and thus, unplayable until it's official release date.

Unless they change their minds at the last minute you may have to wait until the 23rd to play your PS4 version.

http://forum.square-enix.com/ffxiv/threads/226763

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Originally Posted by Gildrein

Furthermore, those of you who have pre-ordered the all-in-one pack, FFXIV: Online, will receive the pre-order in-game bonuses but it will not come with Early Access. If you'd like to participate in Early Access, please purchase A Realm Reborn, finish the main scenario, and then pre-order Heavensward.

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Originally Posted by Sskaiin

The All-in-one bundle is street dated for the 23rd and does not come with Early Access privileges . It might allow you to download parts of it now but it's still considered to be part of the bundle and thus, unplayable until it's official release date.

Unless they change their minds at the last minute you may have to wait until the 23rd to play your PS4 version.

http://forum.square-enix.com/ffxiv/threads/226763

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Right it doesn't come with early acces but that only matters for heavensward. A realm reborn is completely separate and I am able to play that except for the error that's stopping me. HW Early access doesn't affect ARR. I'm not hoping to play HW through early access on the 19th I'm just hoping to play ARR right now.

What you downloaded is not completely separate though. It's part of the all in one bundle. The bundle is not officially released until the 23rd. This is why you are unable to use it until then. If you had bought the standard or ce A.R.R by itself you would have been able to log right in. The bundle version has a release date attached to it.

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Originally Posted by IveraIvalice

I don't believe that's true because when downloading the bundle, ARR is seperate from the HW download. I am unable to download HW until the timer is up but I can download and launch ARR just like I should be able to except it gives an error after the version check and before the log in screen.
What I'm seeing on the downloads and the game itself is that the are completely separate. Proof of that is that ARR I am able to download and launch and HW I am not able to download and is on a timer

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That's great, but this still doesn't change the fact that you've purchased something that doesn't release until June 23rd. I'm curious what your service account looks like on MogStation, specifically the area I placed a red box around. If you have the PS4 bubble there, then something could be amiss, but again, you've purchased a bundle that hasn't released yet, so it's likely to be expected.

https://dl.dropboxusercontent.com/u/...mogstation.png

Letting you download ARR's client could simply be a means of mitigating server load on release day, and isn't necessarily proof that you're supposed to get half of an unreleased bundle upon pre-purchase.

Edit: Heck, you can download the client for free without having purchased anything at all, so it's hardly an indicator that you're supposed to have access.