System crash after character selection!!

Away from game for few months, thought I login and checkout 1.18 but I can't seem to pass character selection. After I select my character and wait for game to load my screen will turn off automatically but computer still on. I opened my computer and every thing seems to be working ok and all the fans are still working, so I don't think it is overheating. I was able to play the game since beta and haven't had any problems until now. Anyone has any idea?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 85EB91D0
BCP2: 91A17152
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

computer specs:
OS: windows 7 sp1 32bit
Processor: intel Core2 Quad 2.4GHz
Graphics: Nvidia GeForce GTX 460 with latest driver
DirectX 11

Could you describe your problem in more detail? What do you mean with your screen turning off? Do you only lose the picture or does the whole system crash into a black screen?

You do not outright say so, but from what you are posting, you are getting BSOD with error 116?

Download and do a clean install of the newest WHQL drivers for your video card.

my whole system crash into a black screen. I'm also getting a no signal message from my monitor. but my computer didn't reboot, it remains on and I had to manually reboot the computer and i would get that problem event message from windows.

Loth, I'm using the 280.26 WHQL driver for my card but problem still exist.

Your problem seems to be related to your videocard/driver, so you might have a bad driver install, which would hopefully be fixed by choosing Clean Install when updating the drivers.

You might want to update your DirectX just to make sure that is not corrupted either, but it does point to your videocard/driver.

Thanks I'll give it a try

hmm.. I tried a full clean install of my drivers but no help :( I can hear the music started playing while the game is loading but then suddenly it will crash and I get black screen. anyone out there had similar problems?

your processor is in the light end, ffxiv is cpu heavy. Id try to overclock that to 2.8(prob have to upgrade cpu cooler) or buy a new cpu around 3.0 or higher depending on budget(if you board will handle it)

oh, and check your power supply unit, prob wanna be around 450-600 watts for that card

Whats weird is that I was able to play since beta until patch 1.16. This is so frustrating. I'll keep trying different solutions that I saw on other posts on random crashing, but please if anyone has any suggestions please let me know I'll give anything a try.
Syntaxlies, I guess if I'll else fails I'll have to upgrade, but I can't shake the feeling that its something simple that i'm missing.

Did you try to set 2x msaa?

Quote:

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Originally Posted by Zanax

Whats weird is that I was able to play since beta until patch 1.16. This is so frustrating. I'll keep trying different solutions that I saw on other posts on random crashing, but please if anyone has any suggestions please let me know I'll give anything a try.
Syntaxlies, I guess if I'll else fails I'll have to upgrade, but I can't shake the feeling that its something simple that i'm missing.

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if you've been able to play the whole time and it just started then it prob not the cpu, and if your getting a blue screen that's kinda weird too. Sounds like something with drivers maybe, I would reinstall the game, and update gpu driver first for now and go from there.

Tried re-install the game still no help. But when I changed everything to the lowest setting in config, i was able to get in the game for about 5 min before it crashed again. :(

What graphics card is it you have, is it an overclocked one or have you done any overclocking to it yourself?

Also could you try and monitor the temps of the card while you play.

Finally was able to play but had to replace graphics card. Apparently the temp was up in the 90s C. So a word of advice for everyone is make sure you monitor your card temp.

p.s. Thanks to Loth for pointing out that might be the problem.

I Have a 260 that hated heat (70c+ it dies almost exactly the same as what your describing) once I got a rather OTT custom cooling system working I was able to get it heavily oc'd and play anything an still could i guess.

Might be wroth resitting the cooler and testing it on other games at full load and such, see if it can be reused as a sub card or to run a 2nd/3rd screen.