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After the new update I have not been able to log into the game at all. I try to connect to the data server and all I get is the error code 2002. This is extremely frustrating because the only time I ever got this error was back when the game first launched. So I'm thinking it could be because a lot of people are signed into the game because of the new update or it could just be an issue that is only effecting me. HELP!
Yes I too am having this problem. I am guessing that too many people are logging in because my brother is in the same house and is playing as I am typing this, it is annoying hearing him in the background "the Golden Saucer is soooo cool to bad you can't get on"
:(
I am also recieving this problem.
I don't believe that it's a problem with there being too many people, but this is getting annoying. I've been getting 2002 errors each time I've tried to log into the Data Center.
I checked my connection and router and all come back positive. So that means the problem lies with YOU Square-Enix! Whatever you did to "fix" the problem with the NA/EU players that caused them to be "Unable to move to contents Worlds and then unable to log back in" has apparently caused further problems.
Update:
I tried logging into another Data Center to see if it was just an issue with trying to log into my primary Data Center: Aether.
I attempted to log into the Chaos Data Center and received the same error, 2002 (followed by an immediate shut down of the client).
I also tired the Primal Data Center with the same results. So I believe I would be safe to assume that I will recieve the same result until this issue is resolved.
Yup same 2002 lobby error during Data Centre connection.
This is ridiculous lol. I'm starting to get a headache from this. I've been trying all day to connect to the data server and I'm still having no luck.
Well having the same issue myself. Didn't download patch for 12 hours after release because I was at work. Was excited to get home install patch and play now just get 2002 server connect error. Not happy.
Hopefullly someone in Technical Support is actually reading these or at least a moderator is bringing this to their attention.
I do not know about the rest of the people that have reported here but the sequence of events I have experienced are as follows:
- Launcher start-up: normal
- Log-in: successful
- Update to version 2.51: successful, no complications. Launcher restarts as per usual.
- Successful start-up of game-client
- Attempt to Connect to Data Center / World content: Failed ; error [2002] ; game-client disconnects and shuts down. All FFXIV:ARR processes stop.
- User restart of Launcher: successful
- Log-in to Launcher and Game-client: successful and normal
- Attempt to Connect to Data Center / World content: Failed ; error [2002]
I and others may have been continuously hitting this wall for several hours now with no word on whether or not ANYONE at Square-Enix has even acknowledged the problem.
The previous issue that it seems you have fixed seemed to be similar to this. However, the issue that you fixed was where people who failed to connect to their Data-Center/World were unable to log back into the game. That does not seem to be the issue here.
What does appear to be the issue is that players are unable to get into their Data-Centers/Worlds at all. We keep getting disconnected ( error 2002) on each attempt.
If it does matter at all to someone in Technical Support, or even to this situation, I know that I did not log-out my character prior to last night's maintenance. I was in an instance when it began and was subsequently disconnected. And from another Tech. Support thread it seems you (Square-Enix) are also having trouble with the Instance Servers.
If there is any information that your technicians require I am sure the people reporting this problem (and others of course) will be willing to provide them.
Here's hoping that you can get this issue fixed!
still same error, its been over a day now?..... i hope some one is reading this....
Same problem in every way to Zanair's description. Clearly this isn't an isolated incident, but no one has been acknowledged. Not encouraging. =\
Same problem ... Yesterday : all were OK. This morning since 8:30am I was disconnected seven times !
I've got error 90002 too u_u
I still cannot log in lol.
Here to say that I'm having this problem as well. Although I was able to play for a couple of hours before I started getting massive lag spike, then 90002, then 2002 when I attempted to get back in.
I've been trying to get into this game all day. Still cannot. Very frustrating.
Day 2: still cannot log in and SE has no idea.
i Already lost the interest and excitement i had for Golden saucer(Thanks SE!).
Now i just want to login do raid and normal stuff....
EDIT:
Copied from Above*
Bingo!Quote:
- Launcher start-up: normal
- Log-in: successful
- Update to version 2.51: successful, no complications. Launcher restarts as per usual.
- Successful start-up of game-client
- Attempt to Connect to Data Center / World content: Failed ; error [2002] ; game-client disconnects and shuts down. All FFXIV:ARR processes stop.
- User restart of Launcher: successful
- Log-in to Launcher and Game-client: successful and normal
- Attempt to Connect to Data Center / World content: Failed ; error [2002]
I wonder if I will get compensated for the time I lost on this game..
No feedback for 2 days worth of lockout from the game..
Here hoping tonight's maintenance somehow accidentally fixes this issue as well....
Thats all we can hope for....
this is a user-to-user forum first and foremost... if you are trying to report an issue more directly to SE, should be using the bug reporting options like the support portal or the bug reporting section of the forums.
They have however responded somewhat with the announcement for tonight's maintenance. Something about an issue with players not being able to access content worlds. Perhaps it will resolve it for some of you guys. Otherwise, it could be internet stability issues along your routes to Ormuco (SE's Datacenter ISP) in Montreal ....there has been a lot of ice storms moving across the US that have been causing issues with some network segments.
Maintenance done, problem not solved. Still consistent 2002 errors, haven't been able to connect to the game at all.
Day 3: No Access.
I managed to get into the game with extreme luck. I logged on 15 minutes after the maintenance was done. I'm never logging out of the game again lol.
5 times for today ... I very angry about that ! Do something, SE !
almost day 4 with no access.
reinstalling game.
Day 4: reinstall did nothing!
Anyone here got their access?
I've been able to log in since yesterday. Have not logged in yet today, let me see if I can get in. Yep I can still get in! I feel bad for those of you who still cannot get in. :(
Could be an issue with your account data. If you've gone through and ruled out the usual suspects (verified firewall/AV/other security software/hardware features, and can trace and ping the servers consistently with acceptable response times and such), then you may need to open a ticket with them through the support portal to make sure there isn't some corruption on your account or within your data that may be preventing you from logging fully into the game.
ok Solved.
I had some 2ndary antivrius on my system(which i never knew about), it went expired last month with its safety features active(not sure how).. it was blocking FFXIV, not sure what the last update did to the inactive antivirus to do this, but it put FFXIV on suspicious program list... thats why even when i disabled my primary antivirus, it still blocked FFXIV.
So I have been having the Same error listed above since the update. I have 2 computers that we play on and my sons is just fine, but I can not get on at all.
I have tried everything above.
I uninstalled my anti-virus
I uninstalled the game and reinstalled it
tried running as admin
I have done everything and I am still not able to get in. it has been since the update.
what other information do I need to give to Square so that they will help me get back into the game?
I have tried port forwarding everything
any idea's?
Disable port forwards... that tells the router to forward all that port traffic to a specific IP address, which can break some communications. That is more a band-aid approach to bypassing a router's security for a single system---should really only be used as a test and not a permanent fix. May want to look into your router's other features while in there as well. Disable UPNP, as it has been known to cause issues in the past. Just let the native NAT manage the connections. You may have some options for NAT as well that may have an impact (may see references to Secure NAT and such that can be toggled to see if it helps).
Also verify that your firewall on the system has an updated exception for the XIV executables--launcher, boot, update, etc. Some firewalls will block executables if they detect the version has changed until you "refresh" the rule.