Can't change user ID on PS4

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01-13-2015, 07:47 AM
patseguin

Can't change user ID on PS4

Well, I'm not sure why this happened. I first downloaded and tried out FF XIV on PS4 and really liked it. So, I installed the PC version and created a new user ID (can't remember if it made me or not). I now have purchased both the PC and PS4 versions but in the PS4 version, I can't change the user ID to match the account I use on my PC. The game won't even let me edit the field. How do I change the login ID on PS4? I tried deleting and redownloading the game but for some reason it is retain the incorrect user ID.
01-13-2015, 07:52 AM
Duuude007

I wish I knew, but I think that the username is bound to the console, so that it can only be the one, by design.

The good news for your situation is the username you created on the ps4 can also be used on PC, so there's that.
01-13-2015, 07:55 AM
Eye_Gore

You can't change your ID on the Playstation, you never could.
01-13-2015, 08:02 AM
monochromicorn

You would need to make another account. It was set up from the start like that, it bound a player Id to psn
01-13-2015, 08:22 AM
patseguin

OK so the character I have up to 23 will never be able to play on the ps4?
01-13-2015, 08:27 AM
Eye_Gore

Quote:

Originally Posted by patseguin

OK so the character I have up to 23 will never be able to play on the ps4?

Make another account on your PS4.
01-13-2015, 09:30 AM
patseguin

Quote:

Originally Posted by Eye_Gore

Make another account on your PS4.

Right, but with another account I won't have my characters.
01-13-2015, 08:01 PM
Duuude007

Quote:

Originally Posted by patseguin

Right, but with another account I won't have my characters.

He means create another 'Playstation profile'. You can logoff one profile and create/switch to another, in the far left menu setting on the Playstation's main menu.

A secondary profile would start with no trophies, but its going to be a way to switch freely between 2 accounts on the console.
01-13-2015, 08:25 PM
Werhusky

You also need to add a Playstation licence on Mogstation.... if i got that right you have 2 Square enix accounts created?
01-13-2015, 08:45 PM
patseguin

Correct. I first tried the game on the free trial on PS4 and created an account. I then downloaded the PC version and created a new account instead of using my existing one I created for PS4. Now I have 2 accounts and I cannot edit the field on PS4 to use the account I want. In fact, I deleted the extra account but it is still displayin in the login field. I spent all night trying to change it and using a new PS profile. Nothing worked. I want to play on PS4 using my character I'm playing on PC as I've read that the PS4 version is the ultimate way to play the game. From my Googling it seems like the only thing that can be done is contact SE and have them unlink the userid from my PS account. I read that people have to wait weeks for this. For such a great game, it seems like such a dumb esign decision to not be able to change the user ID.
01-13-2015, 09:09 PM
Duuude007

Curious, but how much progression have you made on your pc account versus your ps4 account?

The one you created on ps4 can just as easily be played on pc.

And, when you say 'nothing worked', are you saying you werent able to create a new ps profile? or something else?
01-13-2015, 11:15 PM
Werhusky

Hmm sounds odd... well I know as I swaped PC to PS4 i had to buy game for Playstation and add on Mogstation a Playstation licence (still have PC escape when PSN bugs out \o/) If you done that I seriously dont know as I have like on PC the loginscreen where I type in ID, PW, onetime PW :/
01-14-2015, 01:03 AM
patseguin

Quote:

Originally Posted by Duuude007

Curious, but how much progression have you made on your pc account versus your ps4 account?

The one you created on ps4 can just as easily be played on pc.

And, when you say 'nothing worked', are you saying you werent able to create a new ps profile? or something else?

I only really played on PC. I installed the trial first on PS4 but pretty much just ran around. On PC, I have my arcanist at level 24 right now. I really don't feel like going through all those quests again, especially the chain for the mount.

When I created the new profile on the PS4 and launched FFXIV, it told me something about I had to enter a license code and to hold down the PS button and select close. That was before trying to log in or anything. I tried activating that account as my primary PS4 account (I found that online as a way to share games with family members) but FFXIV still gave me the same error.

I really want to get my characters and play on my PS4. I read that it's the premium way to play the game, even better than high end PC gaming hardware. Not to mention playing on a 65" screen in the comfort of my living room and 7.1 surround sound.
01-14-2015, 01:05 AM
patseguin

Quote:

Originally Posted by Werhusky

Hmm sounds odd... well I know as I swaped PC to PS4 i had to buy game for Playstation and add on Mogstation a Playstation licence (still have PC escape when PSN bugs out \o/) If you done that I seriously dont know as I have like on PC the loginscreen where I type in ID, PW, onetime PW :/

I don't see anything about adding a license on mogstation. I purchased the game on the PSN store, I don't buy any physical media anymore. It doesn't come with any license.
01-14-2015, 01:09 AM
Duuude007

Quote:

Originally Posted by patseguin

I only really played on PC. I installed the trial first on PS4 but pretty much just ran around. On PC, I have my arcanist at level 24 right now. I really don't feel like going through all those quests again, especially the chain for the mount.

When I created the new profile on the PS4 and launched FFXIV, it told me something about I had to enter a license code and to hold down the PS button and select close. That was before trying to log in or anything. I tried activating that account as my primary PS4 account (I found that online as a way to share games with family members) but FFXIV still gave me the same error.

I really want to get my characters and play on my PS4. I read that it's the premium way to play the game, even better than high end PC gaming hardware. Not to mention playing on a 65" screen in the comfort of my living room and 7.1 surround sound.

Someone mentioned going to Mogstation to add the license...

This is the message you will likely get:

Quote:

Add PlayStation®3 License

To play FINAL FANTASY XIV on the PlayStation®3, you must first either purchase the digital download, or apply a registration code through the Sony Entertainment Network.

So...I would suggest taking your PC game's registration code and applying it on the Sony entertainment webpage. That may be your best bet.
01-14-2015, 01:28 AM
patseguin

Quote:

Originally Posted by Duuude007

Someone mentioned going to Mogstation to add the license...

This is the message you will likely get:

So...I would suggest taking your PC game's registration code and applying it on the Sony entertainment webpage. That may be your best bet.

That would be fine but I don't have a PC registration code anywhere. I bought the game online so I don't have a box with a code on it. Plus I just know it's going to give me a problem trying to apply the registration code to a 2nd account.
01-14-2015, 01:59 AM
Duuude007

Quote:

Originally Posted by patseguin

That would be fine but I don't have a PC registration code anywhere. I bought the game online so I don't have a box with a code on it. Plus I just know it's going to give me a problem trying to apply the registration code to a 2nd account.

steam? May want to follow up with them and see if you can retrieve the code.

If I recall... there is usually a place that displays the code.

We're trying to offer ideas mate, test them or don't... we can't predict every roadblock you may come across, just what we would do if we ran into one.
01-14-2015, 02:04 AM
patseguin

Quote:

Originally Posted by Duuude007

steam? May want to follow up with them and see if you can retrieve the code.

If I recall... there is usually a place that displays the code.

We're trying to offer ideas mate, test them or don't... we can't predict every roadblock you may come across, just what we would do if we ran into one.

Nope, bought it from SE website.
01-14-2015, 02:13 AM
Duuude007

Quote:

Originally Posted by patseguin

Nope, bought it from SE website.

Contact SE not to fix your issue, but to give you the registration code.

help us help you.
01-14-2015, 03:14 AM
patseguin

There is no registration code when you buy a digital copy, it's just activated.
01-14-2015, 04:05 AM
patseguin

OK rather than wait 2 weeks for the email to go through, I contacted them via live chat and they deleted the extra userid and now when I launch the game on ps4 I can enter the correct one. Just FYI, live chat is WAY better than waiting on the phone.
01-14-2015, 04:06 AM
Duuude007

Quote:

Originally Posted by patseguin

There is no registration code when you buy a digital copy, it's just activated.

If you spoke with someone at SE and they confirmed this is the case, you have exhausted what options you have, short of going through the long process SE offered in one of your previous posts. Because you chose to do a digital copy on both devices, and do not have sufficient information on their registration, this is the only way to gain access to your PC's version on your playstation.

But that is only if SE did confirm there is no key whatsoever. If they did, well... you have no alternatives.

EDIT: looks like you took it upon yourself to resolve this. way to go!
01-14-2015, 07:16 AM
patseguin

Quote:

Originally Posted by Duuude007

If you spoke with someone at SE and they confirmed this is the case, you have exhausted what options you have, short of going through the long process SE offered in one of your previous posts. Because you chose to do a digital copy on both devices, and do not have sufficient information on their registration, this is the only way to gain access to your PC's version on your playstation.

But that is only if SE did confirm there is no key whatsoever. If they did, well... you have no alternatives.

EDIT: looks like you took it upon yourself to resolve this. way to go!

Yep, I was obsessed with getting this damned thing to work lol. After all my searches, it made sense that they link your userid to your PSN account. I waited in chat for about 15 minutes and then he had the extra account deleted in about 5 minutes. I just got home and the game prompted me for a userid like it first did so I put in my PC userid and it listed all my CE items and characters! Now it's just downloading the data which has about 35 minutes to go.