Hello, my friend and I attended the Fan Fest together. I purchased both of our tickets but to date i haven't received an email with our codes, I know may members have already gotten them. Please assist!
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Hello, my friend and I attended the Fan Fest together. I purchased both of our tickets but to date i haven't received an email with our codes, I know may members have already gotten them. Please assist!
Solved! Thank's SE <3
I went to fanfest and bought the tickets for my wife, friend, and myself. Also bought the stream later to see the parts we missed due to having to leave early on Sunday. To date, none of us have received emails with codes and have all checked our spam folders constantly. Who do I need to contact for assistance?
They were due to be released the day after the Japan Fanfest, so tomorrow or Monday.
Please contact the North American Support Center and let them know your information and they'll be able to assist you.
Greetings,
That information can be found on the live stream announcement on Lodestone:
Quote:
Regarding bonus code delivery
If you purchase the premium stream by December 21, 2014, codes will be delivered 5 days after the stream has ended. For players who have purchased the ticket with timeshift, we will be sending out a batch of codes once every week.
I bought my NicoNico stuff back on Dec. 15 and its now been 7 days since the live streams not the 5 days mentioned on the loadstone announcement and I still have not seen my code. I have double-checked my information on NicoNico's site and I even check the spam folder to make sure its not been re-routed.
still waiting for the Japanese Fan fest code :(
Still waiting for this also. There seems to be a lot of us.
still waiting for the Japanese Fan fest code
Same problem here, I purchased the niconico premium stream and am still waiting for the moogle outfit code.
Same issues Here. I have yet to receive my code. I purchased the points + premium on the 19th.
Yeah I haven't received mine too and sent a post to the NA Community Team, but have yet to receive a response from that too.
I am speculating all the staff are taking a break for the New Year holiday season....
I bought the fanfest ticket on the 19th and still haven't received my code. Is Nico broken?
Same here, purchased on the 20th (nico's English stream), no code yet. =(
Edit:
It seems like those who bought the Japanese stream got their codes, and those of us who bought the English stream aren't getting them. Is there a way for SE to look into this? Feels like for some reason the English stream might've not been included in the code promotion.
I went to Fan Fest in Vegas and I still haven't received a code to get the suit either - my husband and all our friends have it.
Please send me a code :D
Been waiting like everybody else for my promo code, I've heard nothing still.
What's going on?
Still have not received my mog suit. I got the premium stream through NicoNico (not a simple task i assure you) and while I didnt do it for the attire, It would be nice to get it. I loved the live stream and it felt like money well spent. Anyone have word on this yet?
Hey guys!
Just 5min ago I emailed niconico & they responded that they were still preparing the codes in batches. But anyway within another minute, I received my redemption code! :)
So be patient I guess....or drop niconico another feeddback. *and yes I bought the English stream.
so i never received (or misplaced) my moogle suit code from twitch - messages are empty. i've sent them a support ticket that has got no word in a month. is there any other option for me or am i a lalafell without a suit :(
edit: twitch had an issue and sorted it out for me!
Necroing this thread since they posted today about the ability to still purchase and receive the moogle suit until the 31st, did so through niconico, and have not received anything as of yet. Anybody else having the same issue and/or know of a way to fix?
Still nothing so far.
I purchased the the Nico Nico stream 2 days ago after seeing the lodestone post about it ending soon and have heard nothing as well. Just wondering if anyone received their email yet?
I got my code today as well.
It's been over a week and I have yet to receive my code :/ Hopefully I get it soon.