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After around 5-8mins playing right after I log in, the sound just cuts off. The only thing I hear is the ambient noise, like the waves at Mist. *I can hear youtube and steam.
Also, after I exit the game, it goes to a black screen and the only way to get rid of it is by using task manager.
Windows 8.1
GTX 780ti
I forgot to note that I did a fresh re-install of the game and it didn't work lol
update your sound drivers.
I'm not super tech savvy but why would I need to update my sound driver if I can everything else besides FF14?
because not everything uses the API's and drivers in the same way.
So how do I update my sound driver? Also, my headset is Logitech G930 and the logitech software is updated.
Long known issue on that device and there are many 'potential' fixes for it
http://forums.logitech.com/t5/Headph.../470957/page/7
Yea but those fixes are if my headset cuts off randomly and I can't hear nothing from my computer.
My problem is that I can hear everything from my computer except for FF14 after 5mins when I click "Play".
So for example: Once I click play and just watch the opening cinematic or go to character creation, around ~5mins, the sound from only FF14 just cuts out. Then when I try to exit out the game, it goes to a black screen forcing me to use task manager to get rid of it.
This started happening the day before patch 2.4.
Okay so what's weird now is that like I said the opening movie has no sound BUT when you don't press anything and let game show prologue video, I do get sound from it! I don't understand and this got me more confused -.-
* This is the prologue video. https://www.youtube.com/watch?v=h542YbZuwkQ
As this is a usb device, i wonder if the 8.1 changes to USB selective suspend, aren't to blame.
http://forums.logitech.com/t5/Headph...em/td-p/920644
http://www.gpforums.co.nz/threads/49...in-windows-8-1
if what im seeing on google is anything to go by, then yes it is.
Potential fix:
http://blogs.msdn.com/b/usbcoreblog/...requently.aspx
I used my Apple's ear buds instead of my g930 headset. Same problem; no sound and still blackscreen. So the problem can't be the headset.
So i think there's something wrong with the FF14 game files or it's my computer...
That cuts the device out of the equation, but then opens up the cause to a huge array of possibilities...
and there seems to be no end of cases of this issue occuring on 8.1 . . . this might take awhile to find some suggestions.
http://community.skype.com/t5/Window...e/td-p/2079759
or its just windows 8.1 and its 'features' screwing things up.
Hmm. So I system restored to 10/22/14 and I still had the problem. However when I updated my nvidia card. Now the problem is fixed! lol
But sometimes I get the problem and other times I don't..at least its not constant