Error 90k

Since last maintenance, i got a lot of error 90000 especially in frontline.....anyone got same problem? :confused:

I'm getting it constanly at everything!

I am also getting this quite a bit.

I hope this gets fixed

I'm getting this all the time, most annoying at critical T9 moments.....

Quote:

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Originally Posted by Heavell

Since last maintenance, i got a lot of error 90000 especially in frontline.....anyone got same problem? :confused:

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I geting this error from psn hack atack 90k all the time after 10-15 mins of play im on ps4:(
and after that error ps4 lose conection to all online service i must again test network then my ps4 working normaly

I've been getting 90k every 30 min or so, checked my network and ISP, all fine. Issues started since recent patch. On PS4, not wireless.

I am a member of one of the largest and most active FC's on Coeurl server, at least a quarter of our membership are having issues with lag and inability to log in to the game because of 2002 errors in the lobby and 90k disconnects in game. Lag is causing havoc with raids and events not to mention lower levels trying to run dungeons and do quests/leves/fates ect.

That's a lot of people from all over the world to suddenly, out of nowhere, have the exact same problem at the exact same time. There IS a problem and it is NOT user side. Our FC isn't the only one having this problem, we have been hearing about the exact same difficulty happening to FC's and players server wide.

We have people from all over the US, England, Japan, Brazil, Canada and Malaysia and that's just our FC. They are playing on consoles and computers, some are running through steam and some are not.

Almost every time you do a maintenance patch, emergency or otherwise, we get more people affected and those already affected are getting hit worse. This has been going on for weeks at this point and people are rightfully getting fed up.

We have couples playing side by side on the same ISP on separate accounts where one is affected but the other is fine. We have also noticed that it seems like only one character sometimes is having an issue, other characters on the same accounts are not.

Some are blaming ISP's, 3rd party providers and bottlenecks but that doesn't explain why it seems to be global. No one country is affected, all of them seem to be and all at the same time. Seriously, this has gone on long enough at this point.

FIX IT. :mad:

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Originally Posted by Jeza

I am a member of one of the largest and most active FC's on Coeurl server, at least a quarter of our membership are having issues with lag and inability to log in to the game because of 2002 errors in the lobby and 90k disconnects in game. Lag is causing havoc with raids and events not to mention lower levels trying to run dungeons and do quests/leves/fates ect.

That's a lot of people from all over the world to suddenly, out of nowhere, have the exact same problem at the exact same time. There IS a problem and it is NOT user side. Our FC isn't the only one having this problem, we have been hearing about the exact same difficulty happening to FC's and players server wide.

We have people from all over the US, England, Japan, Brazil, Canada and Malaysia and that's just our FC. They are playing on consoles and computers, some are running through steam and some are not.

Almost every time you do a maintenance patch, emergency or otherwise, we get more people affected and those already affected are getting hit worse. This has been going on for weeks at this point and people are rightfully getting fed up.

We have couples playing side by side on the same ISP on separate accounts where one is affected but the other is fine. We have also noticed that it seems like only one character sometimes is having an issue, other characters on the same accounts are not.

Some are blaming ISP's, 3rd party providers and bottlenecks but that doesn't explain why it seems to be global. No one country is affected, all of them seem to be and all at the same time. Seriously, this has gone on long enough at this point.

FIX IT. :mad:

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As being discussed in the other thread you posted mostly the same thing in, most of the time it is a routing issue tied into port congestion in route. There is both a physical and a logical side to routing--two connections on the same line can be run on different ports. One can get nixed in the VLAN's while another passes. Without a proper diagnostic of the specific routes, you can't patently rule out the ISP's responsibility in the matter.

This has been tested and found to be true time and time again for many games, not just XIV. It is a REAL issue with the infrastructure of the internet not being able to handle the surges in traffic... you pay your ISP to support your connection, need to make them work for their subscription fees and get their Tier3 team to investigate your route(s), especially if a simple tracert to your server shows potential signs of congestion along the way.

Quote:

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Originally Posted by Raist

As being discussed in the other thread you posted mostly the same thing in, most of the time it is a routing issue tied into port congestion in route. There is both a physical and a logical side to routing--two connections on the same line can be run on different ports. One can get nixed in the VLAN's while another passes. Without a proper diagnostic of the specific routes, you can't patently rule out the ISP's responsibility in the matter.

This has been tested and found to be true time and time again for many games, not just XIV. It is a REAL issue with the infrastructure of the internet not being able to handle the surges in traffic... you pay your ISP to support your connection, need to make them work for their subscription fees and get their Tier3 team to investigate your route(s), especially if a simple tracert to your server shows potential signs of congestion along the way.

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^^^ this guy is spot on. Nothing to do with the servers, game, etc. Just a disconnection/connecting to servers issue. It's either your ISP is blocking or throttling (highly unlikely, but likely at the same time), you local connection, or how you're connecting (wireless:wired, satellite:cable, etc)

So the entire internet is broken....I suggest SQ-ENIX starts making some phone calls to get access to their servers cleaned up then because all these individuals are becoming bigger and bigger crowds everyday and while they CAN'T play FFXIV they CAN play other games just fine on the broken internet. Will spread the word, thanks for all the um...helpful...information....

Quote:

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Originally Posted by Jeza

So the entire internet is broken....I suggest SQ-ENIX starts making some phone calls to get access to their servers cleaned up then because all these individuals are becoming bigger and bigger crowds everyday and while they CAN'T play FFXIV they CAN play other games just fine on the broken internet. Will spread the word, thanks for all the um...helpful...information....

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Sorry if you don't find the factual information and actual real-time maps that I've been posting out there demonstrating the issue helpful. Not to mention all the tracerts and discussions about how my ISP keeps changing my route frequently to stay ahead of the congested corridors. It in fact happened again tonight... was on Cogent last week, and it started getting wonky last night. Today, while I was in Main Scenario Roulette, they bounced my modem and switched me to TATA... and the route is spot on with <60ms latency from here in South Carolina. Once my modem finished rebooting and my login timed out, I was able to finish the roulette, got my 230 myth and have been playing for about 4 hours non-stop doing fates, beast tribes, and killed diablos to finish a Skyfire 1 book.

All of these corrections are being done because I've been in touch with my Tier3 techs about the issue off and on since Beta4. YMMV depending on your customer support people, but for me it's worked like a charm to keep me playing with minimal issues (pretty much only have real trouble when my modem reboots if they get to the problem before I contact them and bounce the modem myself).

Code:

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Tracing route to 199.91.189.30 over a maximum of 30 hops

  1    <1 ms    1 ms    <1 ms  LPTSRV [10.10.100.1]
  2    34 ms    13 ms    32 ms  cpe-066-026-112-001.sc.res.rr.com [66.26.112.1]
  3    20 ms    17 ms    17 ms  cpe-024-031-198-005.sc.res.rr.com [24.31.198.5]
  4    13 ms    15 ms    17 ms  clmasoutheastmyr-rtr2.sc.rr.com [24.31.196.210]
  5    23 ms    27 ms    27 ms  be33.drhmncev01r.southeast.rr.com [24.93.64.180]
  6    34 ms    31 ms    36 ms  107.14.19.20
  7    29 ms    32 ms    49 ms  ae-4-0.a0.lax91.tbone.rr.com [66.109.1.113]
  8    30 ms    31 ms    41 ms  ix-17-0.tcore2.AEQ-Ashburn.as6453.net [216.6.87.149]
  9    53 ms    53 ms    53 ms  if-2-2.tcore1.AEQ-Ashburn.as6453.net [216.6.87.2]
 10    53 ms    53 ms    53 ms  64.86.85.1
 11    58 ms    53 ms    52 ms  if-10-2.tcore1.TTT-Toronto.as6453.net [64.86.32.33]
 12    56 ms    51 ms    53 ms  if-9-9.tcore1.TNK-Toronto.as6453.net [64.86.33.25]
 13    52 ms    53 ms    53 ms  if-7-2.tcore1.W6C-Montreal.as6453.net [66.198.96.61]
 14    54 ms    54 ms    52 ms  66.198.96.50
 15    54 ms    53 ms    54 ms  192.34.76.2
 16    52 ms    57 ms    58 ms  199.91.189.234
 17    64 ms    56 ms    53 ms  199.91.189.30

Trace complete.

C:\Windows\System32>ping 199.91.189.30 -n 10

Pinging 199.91.189.30 with 32 bytes of data:
Reply from 199.91.189.30: bytes=32 time=53ms TTL=239
Reply from 199.91.189.30: bytes=32 time=54ms TTL=239
Reply from 199.91.189.30: bytes=32 time=52ms TTL=239
Reply from 199.91.189.30: bytes=32 time=54ms TTL=239
Reply from 199.91.189.30: bytes=32 time=53ms TTL=239
Reply from 199.91.189.30: bytes=32 time=51ms TTL=239
Reply from 199.91.189.30: bytes=32 time=53ms TTL=239
Reply from 199.91.189.30: bytes=32 time=52ms TTL=239
Reply from 199.91.189.30: bytes=32 time=52ms TTL=239
Reply from 199.91.189.30: bytes=32 time=54ms TTL=239

Ping statistics for 199.91.189.30:
    Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 51ms, Maximum = 54ms, Average = 52ms

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I'm with Jeza on this, I've had friends in the same area as me have this issue and we can not play.
Granted, it somehow COULD be the entire internet provider as a whole in this area. While not likely it is something to think about because it's a weird shady local one (all we got)
however, we can boot up any other game(including other MMOs) and it would play silky smooth with no internet issues at all.
To me it only seems logical that it's a server side issue.

Quote:

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Originally Posted by Flatopia

I'm with Jeza on this, I've had friends in the same area as me have this issue and we can not play.
Granted, it somehow COULD be the entire internet provider as a whole in this area. While not likely it is something to think about because it's a weird shady local one (all we got)
however, we can boot up any other game(including other MMOs) and it would play silky smooth with no internet issues at all.
To me it only seems logical that it's a server side issue.

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Again, not talking about your local ISP. Look at the trace I provided in my last post. Note the last names at the hops. rr.com is my local ISP (Time Warner), they are currently routing me to TATA (a Tier 1 ISP, ends with as6453.net) to get me from my local network, across US/Canada, and into Montreal where I get handed off into Ormuco (SE's ISP). That intermediary is one of 3 (count that... 1, 2, 3) ISP's that are responsible for routing almost ALL of our traffic across North America and into Montreal for this game.

This is where a lot of the issues in route are being detected. There are ongoing issues with the peer/transit exchanges for these third parties that have been the bane of our connectivity woes for DECADES in the US. There are other groups that deal with the intercontinental traffic as well Telia, Telstra, etc. that manage traffic in other regions as well that cause havoc in their areas. This is why it is important to look at the actual route to make sure it isn't someone in between you and SE. More often than not, this has been shown to be the case.

SE might not be able to do anything about physical routing issues, what they can do is change the game and servers so that a couple of delayed or dropped packets does not disconnect you to from the game.

the internet was never designed for the constant uninterrupted packet transfers like a mmo requires , and this kind of thing happens to every mmo. but you don't notice it because almost every one of them have some sort of programing that compensates for this, why SE decide to make their severs so sensitive and disconnect the client instead of making a slight lag or freeze like almost every other mmo does is beyond me.

but if they don't do somthing about it soon i don't think i will play anymore, having to relog every 10 minutes and not being able to run any dungeons or raids is just ridiculous

Quote:

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Originally Posted by Danann

having to relog every 10 minutes and not being able to run any dungeons or raids is just ridiculous

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I just got disconnected after accepting a Frontlines queue. As in, the counter was tallying all 72 players, and was up to 57, and POOF. All that wait, and disconnected because FF can't get its crap together. At this point, I frankly don't care if it's FF's fault, or someone in between. If it's not fixed, then it's not worth paying the money to pay for a service I'm not getting.

Quote:

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Originally Posted by Danann

SE might not be able to do anything about physical routing issues, what they can do is change the game and servers so that a couple of delayed or dropped packets does not disconnect you to from the game.

the internet was never designed for the constant uninterrupted packet transfers like a mmo requires , and this kind of thing happens to every mmo. but you don't notice it because almost every one of them have some sort of programing that compensates for this, why SE decide to make their severs so sensitive and disconnect the client instead of making a slight lag or freeze like almost every other mmo does is beyond me.

but if they don't do somthing about it soon i don't think i will play anymore, having to relog every 10 minutes and not being able to run any dungeons or raids is just ridiculous

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UDP doesn't support ack/resend, so unless you want to be connected at 1.5x your typical latency by switching to tcp......

i've given up all hope. I paid for 6 months and i've only been able to play 1 at the most thanks to this error. I've officilly quit FF14. Square forced me away. you just lost a customer. not that you actually care square enix.

If you have the option to do so, make sure that the box for Filter Anonymous Internet Requests is unchecked in your router configuration. The place for this will vary depending on your brand and model, but for most Linksys routers, it is located under Security>Firewall.

Had this issue all day today and checked this and game is working fine now.

EDIT: Scratch this... Seemed to halt the Error 90k issue, but still getting disconnected with 90002..

I started to get lots of 90k after last update as well... this seems to be a problem after updates. I checked everything on my network side but all seems to be fine.... all my hardware are fairly new, changed cable, restarted router, no problem with other internet access but still getting 90k'd also 90002 here and there on FFXIV. I really hope this will be fixed soon since my group will not be happy with me wiping the party in coil and can't advance.

I've been getting 90k errors and 2002 error for several weeks now. It's gotten worse since the last update. Can't play at. I play on PS3 and have checked all my connections and settings. Still no change. Getting really tired of paying for something I can't play. Can play other games and stream just fine with little to no issues.

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Originally Posted by kalliach

I've been getting 90k errors and 2002 error for several weeks now. It's gotten worse since the last update. Can't play at. I play on PS3 and have checked all my connections and settings. Still no change. Getting really tired of paying for something I can't play. Can play other games and stream just fine with little to no issues.

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Sony/PSN has been having stability issues for along time now (SE AM is linked to PSN, so Sony's problems have a direct impact on PS3/4 users).... likewise various regions have been having stability issues with all kinds of web services for a long time now because of issues along the third party backbones that connect all our ISP's to form what we call the Internet.

The peering/transit arrangements our ISP's maintain with the larger network providers for interconnectivity both across North America and worldwide are not setup to effectively manage the traffic through some regions. If you look at the maps linked through that second link, you will see the impact this has on a regional basis. The vast majority of the world's traffic is coming through a handful of corridors to get to Montreal--the same corridors we have to use here in the US. As a result, you see high congestion/packet loss in specific regions on both the eastern and western seaboards, as well as some through the mid-west. It's because all the traffic gets concentrated in specific areas, bogs down, and isn't getting re-routed away fast enough.

That third link is an app with several tools to get an overview of what has been going on worldwide on the Internet. If you change the drop box to Index by Industry, you can see stats on specific sectors of industry (defaults to Retail, but has lots of other industries you can look at) and you can zoom in on specific regions. The snapshot graph of traffic flow demonstrates how quickly the usage can ramp up, which is the cause of the clogged pipes--think of it like a rush-hour traffic jam.

It is a systemic problem that our ISP's need to collectively address with the Tier 1 providers they partner with, but the necessary changes take time to implement, as much of it requires new builds that have to pass regulatory approval--which unfortunately can get bogged down by both local and national politics. But, in the short term, our ISP's can and should be able to alter our routes amongst their different routing partners (regional ISP's are required to maintain agreements with no less than 3 different NSP's).

They won't necessarily automatically capture the excessive congestion in your route though---you need to let their Tier3 techs know something is up (not the guys at the help desk that first take your call, you need to specifically ask for Tier3, and if they don't understand... demand to be forwarded to someone higher up until you find someone who does). This is easily done by submitting a ticket to them and including a tracert to at least your lobby server if you can't get your game server. Even if you don't/can't provide a trace report, at the very least, they should be able to conduct their own traces and such for you if you provide them the address to use. The lobby servers have registered FQDN's that you can provide them for testing (odd numbers are for Japan, even are for Canada):

neolobby01.ffxiv.com
neolobby02.ffxiv.com
neolobby03.ffxiv.com
neolobby04.ffxiv.com
neolobby05.ffxiv.com
neolobby06.ffxiv.com

People constantly spouting how it is the ISP's fault, or our fault, need to check it. This game is the only one most people are having an issue with, out of the multiple LS'es and the FC I belong to. You cannot tell us that a worldwide problem with staying connected to the game, on multiple platforms, is not something near or at SE's end of the pipeline. It makes absolutely zero logical sense to state the contrary, despite all of your 'logic' and suggestions to such.

Essentially what you're telling us to do is to have everyone contact the network admins and have them address the problem. How much time would that waste exactly, for everyone concerned? Thousands and thousands of hours tracking down the information and then formulating a solution for each specific person and/or ISP. No gaming company is going to do this.

It can't be that hard to build some leniency into the routing tables, to allow for a minimal packet loss, and allow the connection to re-establish itself over the course of a few milliseconds. For Christ's sake, MMOs twenty years older than this, have such a setup. Why did they neglect it here? Personally, I think there's multiple things occurring beyond straight connection issues, but this is certainly one of them.

90k some where in cyberspace atm. Primal is down or something....sigh