Dev Responses

Lately I've noticed a fairly annoying trend in dev responses on this forum.

In the past two weeks there has been all of two replies made in the Gameplay sub-forum.

In comparison, the General Discussion sub-forum has seen many times more reponses regarding gameplay feedback and requests. This would mean to find anything meaningful, rather than go to a forum where these issues have been posted days prior to the one in General Discussion, the dev must also sift through the myriad knee-jerk whining, troll and drama queen quit threads.

What exactly is the point of wasting time in the Gameplay sub-forum if these posts are apparently going to be ignored? [dev####] tags certainly seem to do nothing now and all focus is more or less thrown at this general discussion forum...

For example there are about 2 or 3 posts in the Gameplay forum discussing Auto Attack initiation and its interaction with active/passive and these have been on going for several days.

So instead of a response to one of these threads in the correct forum, a thread that more or less devolved into an argument over controllers vs. keyboard/mouse gets a dev response.

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If you wish to submit feedback or make suggestions about the game, please make a post in the appropriate forum.

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Is that rule no longer valid?

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Originally Posted by Phenidate

Is that rule no longer valid?

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I would like to see this rule enforced a little more strictly. Encouraging everyone to throw their stuff into "general discussion" is really bad for organization and makes it harder to find relevant threads.

I don't see as many dev responses in the 'feedback & suggestions' forum as in the general forum, which is odd... Still, at least we have devs engaging with us at all right =)?

Its great they are responding yes, but it'd be great if they responded to the people who follow the rules more so.

This post will probably get ignored for being here to, but it would be horribly hypocritical for me to put it in the general discussion forum.

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Originally Posted by Nixius

I don't see as many dev responses in the 'feedback & suggestions' forum as in the general forum, which is odd... Still, at least we have devs engaging with us at all right =)?

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Well, this is actually the forum for feedback on the lodestone website and the forum, not feedback on the game.

EDIT: Disregard what I say below, I can't read it seems >_<

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Originally Posted by Rentahamster

Well, this is actually the forum for feedback on the lodestone website and the forum, not feedback on the game.

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Did... did you even read the OP?

The whole point of most of these forums [not just this forum, the OTHER forums for feedback that apparently the Devs and you have forgotten about] is for getting feedback to the devs and hearing responses back on that feedback.

Letting the devs know we want them to check and respond on relevant issues in the correct forums, and stop encouraging them in the wrong ones... is pretty much in line with feedback regarding the forums in this specific forum.

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Originally Posted by Phenidate

Did... did you even read the OP?

The whole point of most of these forums [not just this forum, the OTHER forums for feedback that apparently the Devs and you have forgotten about] is for getting feedback to the devs and hearing responses back on that feedback.

Letting the devs know we want them to check and respond on relevant issues in the correct forums, and stop encouraging them in the wrong ones... is pretty much in line with feedback regarding the forums in this specific forum.

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What? I know what your OP is talking about and I agree with it, as per my first post.

I was responding to Nixius, who said, "I don't see as many dev responses in the 'feedback & suggestions' forum as in the general forum, which is odd... Still, at least we have devs engaging with us at all right =)?"

Which means that he thinks it's strange that the there are not many dev posts in this section. Which indicates that he thinks this section of the forum is for game feedback, which it is not. Which is why I explained to him that this "feedback and suggestions" for the website and forums only, hence no dev posts regarding game content.

I know you posted this thread in the right forum section. I wasn't addressing that at all.

We are aware of the issue that you're posting about. It's hard for us to say "yes, we will only respond to topics in posts that are made in the correct forum." We usually respond to topics that have major discussions and as I'm sure you can see, that is more often than not the General Discussion forum. "Why don't you move the threads to the appropriate forums then?" Because then we'd be spending most of our day doing just that. I'll make sure we try to strike a true balance on where we respond, but I assure you that even the "small topics" in the right forum are being seen. You can be sure that those view numbers next to the topic, 9 times out of 10, one of them is us.

We'll try harder!

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Originally Posted by Bayohne

"Why don't you move the threads to the appropriate forums then?" Because then we'd be spending most of our day doing just that.

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I know that's not your job, but isn't that what the mods like Bacchanale are supposed to be doing? Or are they too busy editing all the personal attacks that all the children love to keep dishing out :p

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Originally Posted by Bayohne

We are aware of the issue that you're posting about. It's hard for us to say "yes, we will only respond to topics in posts that are made in the correct forum." We usually respond to topics that have major discussions and as I'm sure you can see, that is more often than not the General Discussion forum. "Why don't you move the threads to the appropriate forums then?" Because then we'd be spending most of our day doing just that. I'll make sure we try to strike a true balance on where we respond, but I assure you that even the "small topics" in the right forum are being seen. You can be sure that those view numbers next to the topic, 9 times out of 10, one of them is us.

We'll try harder!

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Well, could at least move the ones that receive dev response to the correct forum then...its not like you guys reply every forum anyway ^^: And i agree with renta...putting these GMs to place forum would be a good thing.

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Originally Posted by Rentahamster

What? I know what your OP is talking about and I agree with it, as per my first post.

I was responding to Nixius, who said, "I don't see as many dev responses in the 'feedback & suggestions' forum as in the general forum, which is odd... Still, at least we have devs engaging with us at all right =)?"

Which means that he thinks it's strange that the there are not many dev posts in this section. Which indicates that he thinks this section of the forum is for game feedback, which it is not. Which is why I explained to him that this "feedback and suggestions" for the website and forums only, hence no dev posts regarding game content.

I know you posted this thread in the right forum section. I wasn't addressing that at all.

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I misread, my apologies. For some reason my mind blanked out the quote.

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Originally Posted by Bayohne

We are aware of the issue that you're posting about. It's hard for us to say "yes, we will only respond to topics in posts that are made in the correct forum." We usually respond to topics that have major discussions and as I'm sure you can see, that is more often than not the General Discussion forum. "Why don't you move the threads to the appropriate forums then?" Because then we'd be spending most of our day doing just that. I'll make sure we try to strike a true balance on where we respond, but I assure you that even the "small topics" in the right forum are being seen. You can be sure that those view numbers next to the topic, 9 times out of 10, one of them is us.

We'll try harder!

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Bayohne, I greatly appreciate that you and the team are replying to out posts. It alleyed my greatest concern dating back to my time with FFXI and how little we heard from the team back then.

I really don't want to be negative about this at all but more concerned about the state of these forums, please keep in mind many of the posts replied to in General are reposts and multi-reposts of relevant older topics in the correct forums, which have no dev response.

I just feel by mostly responding in there it encourages people to continue to only voice any and every concern there, cluttering up that forum and leaving it feeling like a ghost town out here :(

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Originally Posted by Phenidate

I just feel by mostly responding in there it encourages people to continue to only voice any and every concern there, cluttering up that forum and leaving it feeling like a ghost town out here :(

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It also gives more attention to the nonsensical bickering that seems to go on a lot in "general discussion".

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Originally Posted by Rentahamster

It also gives more attention to the nonsensical bickering that seems to go on a lot in "general discussion".

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Its almost exactly that reason I hate to post there.

Really I get the feeling that all the popular and most discussed topics are mostly in General because everyone sees that the developers mostly respond in that forum.
The thought process likely being "I only see them post replies in there, and never see them in the correct forum. Therefore I will post incorrectly in the General Discussions folder"

How it ended up there was probably a subtle shift, because back when the forums first started it wasn't like that.

If more devs started responding here and not just in one forum most of the time I'm sure discussions would pick right back up where they belong.

it would help a great deal if your sticky'd Rules for feedback and suggestions thread, actually specified where we are supposed to post for game related topics. it does not, it simply says that this thread is not is not for Game feed back and directs us to find the ever elusive FFXIV Feedback thread.

a simple link update to the sticky'd post that says all Game related Posts must go Here <link> would help wonderfully.

In that vein, renaming THIS sub-forum to something other "Feedback and Suggestions" in the "Feedback" Forum.

Without reading the sticky (which apparently ALOT of people don't judging by the other posts in this forum right now) you would not know this in reality is the 'Forum and Website Feedback' sub forum.

This would if anything keep people from coming here unless they want to post about the website and forums, and also funnel them to the correct sub-forum in Game Mechanics.

If only renaming this section to "Website and Forum Feedback" were so simple.

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Originally Posted by Rentahamster

If only renaming this section to "Website and Forum Feedback" were so simple.

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It would be a step in the right direction at least :D

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Originally Posted by Rentahamster

I know that's not your job, but isn't that what the mods like Bacchanale are supposed to be doing? Or are they too busy editing all the personal attacks that all the children love to keep dishing out :p

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my issue with this place since day 1. read the first few pages of the "female galka" thread for my early opinions. lulz... -.-

(basically - if you post stuff in the right place, i bet you it wont get as many views. hence why people just dump everything here.)

i just wish the dev tracker didnt list localization posts, so annoying being spammed with them and then i have to go hunting for game responses.

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Originally Posted by Rentahamster

Which means that he thinks it's strange that the there are not many dev posts in this section. Which indicates that he thinks this section of the forum is for game feedback, which it is not. Which is why I explained to him that this "feedback and suggestions" for the website and forums only, hence no dev posts regarding game content.

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Whoops, thanks for that /blush

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Originally Posted by viion

i just wish the dev tracker didnt list localization posts, so annoying being spammed with them and then i have to go hunting for game responses.

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...but now there's almost always a new post, and the community reps appear far more active than they are! :P

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Originally Posted by Bayohne

We are aware of the issue that you're posting about. It's hard for us to say "yes, we will only respond to topics in posts that are made in the correct forum." We usually respond to topics that have major discussions and as I'm sure you can see, that is more often than not the General Discussion forum. "Why don't you move the threads to the appropriate forums then?" Because then we'd be spending most of our day doing just that. I'll make sure we try to strike a true balance on where we respond, but I assure you that even the "small topics" in the right forum are being seen. You can be sure that those view numbers next to the topic, 9 times out of 10, one of them is us.

We'll try harder!

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You do need to try harder because there are 2 topics concerning billing which still have yet to be addressed by the Devs both of which have well over 100 responses and both of which people state they refuse to use the crappy services SE ha provided to us for billing for this game. Don't you think it would be wise to address this with the proper people before the game goes live to assure the community that the proper action will be taken.

I mean it would be nice to know if we are wasting our time because if Click and Buy is still there as the main CC source of payment at relaunch most of us intend to quit because it is not a reputable company. Save us the trouble and let us quit now if that is SE intention.

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Originally Posted by Bayohne

We are aware of the issue that you're posting about. It's hard for us to say "yes, we will only respond to topics in posts that are made in the correct forum." We usually respond to topics that have major discussions and as I'm sure you can see, that is more often than not the General Discussion forum. "Why don't you move the threads to the appropriate forums then?" Because then we'd be spending most of our day doing just that. I'll make sure we try to strike a true balance on where we respond, but I assure you that even the "small topics" in the right forum are being seen. You can be sure that those view numbers next to the topic, 9 times out of 10, one of them is us.

We'll try harder!

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Forgive me if it sounds like I'm trolling here:

Given the differences between FFXI/FFXIV and many of the other games in the genre, I'm certain that there is a sizeable pool of friendly people with OCD willing to take on thread-sorting on a volunteer basis. I complained about this very issue in the Website Feedback forum, and less than two weeks later, my topic was off the first page because of all the misplaced topics and banal requests for implementing various things from FF7 into the game.

The GMs already have plenty to do, tasking them with BB-management duties as well seems to be just piling it on. SE needs to either hire more people to the community team, or they need to start recruiting some unpaid volunteers.

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Originally Posted by viion

i just wish the dev tracker didnt list localization posts, so annoying being spammed with them and then i have to go hunting for game responses.

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Viion! Every time i reply you is to disagree... ; ;

Anyway, i love localization team's comments mixed with official fixes responses. But i do think they all should have different avatar *stares at opo-opo avatars* so we could distinguish localization team and community reps at dev tracker since their names don't show there.

This game needs four forums.

General discussion

Off-topic

Localization

Bugs

The rest is useless. Class/job forums can become relevant later when there's something to talk about (crafters and gatherers don't need their own class forums).

It's an issue because there is some odd urge to overcomplicate everything. Keep it simple and there is no issue. 'New posts'-tab is all you need anyway.

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Originally Posted by Cutriss

Forgive me if it sounds like I'm trolling here:

Given the differences between FFXI/FFXIV and many of the other games in the genre, I'm certain that there is a sizeable pool of friendly people with OCD willing to take on thread-sorting on a volunteer basis. I complained about this very issue in the Website Feedback forum, and less than two weeks later, my topic was off the first page because of all the misplaced topics and banal requests for implementing various things from FF7 into the game.

The GMs already have plenty to do, tasking them with BB-management duties as well seems to be just piling it on. SE needs to either hire more people to the community team, or they need to start recruiting some unpaid volunteers.

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Hmmmm....volunteeers! I could rule this forum if i had access to admin tools! However, i doubt i can anymore because i got a post removed already...

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Originally Posted by Lienn

Hmmmm....volunteeers! I could rule this forum if i had access to admin tools! However, i doubt i can anymore because i got a post removed already...

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Perhaps more of a voting system. Akin to the 'like' button, but used instead as a way to vote on what category something is best under. After a certain threshold the topic is moved to a category automatically.
Could also do this for reposts. Enough 'this is a repost' votes and that post gets appended (For this to work you'd need a way to 'point' at the original. Probably also require the original have an older posting date). Would help cut down on all the repeated cruft in heavy traffic boards while needing only the time spent implementing this feature and community participation.

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Originally Posted by Rentahamster

I know that's not your job, but isn't that what the mods like Bacchanale are supposed to be doing? Or are they too busy editing all the personal attacks that all the children love to keep dishing out :p

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Bacchanale is actually always too busy responding to my GM calls in ff11 lol

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Originally Posted by Hikozaemon

Bacchanale is actually always too busy responding to my GM calls in ff11 lol

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So, it's all your fault, then.

:)

You can actually filter the dev posts a bit. Each major forum category has it's own dev tracker button next to it's title.

Its how I noticed the stark lack of dev posts in the relevant boards in the first place.