Memory Leak/Preformance Issue

Ever since the patch after 30mins or so my frame rate drops to 1-2FPS and then moments later my client crashes to desktop. Anyone else suffering from this issue?

Mine takes a little longer, but the result is the same; leaving the game up for an extended period before the patch had no ill effects. Now, RAM usage bloats very swiftly, and (usually on map change), I'll see a huge drop in performance, followed by crashes within 1-2 minutes.

May be ATI Radeon related, post your hardware.

I've been experiencing a similar issue, but the effect can take upwards of several hours to appear. The issue hasn't arisen in towns yet, but mostly in the areas of Mor Dhona and Coerthas.

I've been getting this too since the patch. I get massive framerate drops after a while in Mor Dhona, or around huge crowds for hunts., along with getting stuck on loading screens and a few crashes. I'm on an i5 4670k (no overclocking) and an R9 280X with 8GB RAM. I know it's not my PC being unable to handle the game because everything was fine up until the patch.

I'm so glad this wasn't an issue with my PC. It just started happening for me last night in Ul'dah, near the main aetheryte. I couldn't take more than two steps before it would lock up for a few seconds, then repeat. I had to eventually just log out, though I didn't wait to see if it would crash itself.

2x HD Radeon 6950 experiencing memory leak and subsequent crash. Has only occured since patch 2.3. Frequent teleporting, lots of Ramuh EX, heavily populated areas are all causing the crash/framerate drop.

Had this problem since launch, after a few hours the game will start to freeze up and monsters will appear invisible (once it happened in the start of Turn 8 and the floor was invisible, and then in Turn 9 and the blue markings were gone), then it crashes. Since the patch it has been worse though, it used to take a long amount of playing the game at once to make it crash, now it's completely random had it happen in 30 mins and then not for 5 hours...

I'm running a 290X, but it would surprise me if it's a GFX issue - this has started happening with the 2.3 patch. Before that, I would never suffer such crashes. I even installed it anew on an SSD to see if it would fix the issue, and it definitely did not.

I've been having odd graphical artifacts since the patch, most noticeably in Mor Dhona. It's like if you move your camera just right your UI flickers in and out and it's extremely annoying.

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Originally Posted by SongJoohee

Had this problem since launch, after a few hours the game will start to freeze up and monsters will appear invisible (once it happened in the start of Turn 8 and the floor was invisible, and then in Turn 9 and the blue markings were gone), then it crashes. Since the patch it has been worse though, it used to take a long amount of playing the game at once to make it crash, now it's completely random had it happen in 30 mins and then not for 5 hours...

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This happens to me too. I begun noticing it since around patch 2.28, but it's getting worse in 2.3. I'm using Radeon HD 7800

I've been having this problem pretty much since launch. I mainly experience extreme frame rate slowdown when attempting to teleport from crowded areas like Revenant's Toll and Limsa Lominsa. Very rarely I'll make it to the zone I was teleporting to, but most of the time I either get stuck on a loading screen until I close the game manually or my client crashes.

Other times my frame rate drops when leaving Revenant's Toll for the other parts of Mor Dhona. If I go back the way I came I've noticed my frame rate returns to normal, but I usually have to restart my client in order to fix things. I also occasionally have weird problems in CT and CT2 where the game freezes almost to a halt as the boss dies, then returns to normal all at once after a few seconds. This usually results in a few (but not all) of the mobs in the areas up ahead becoming invisible as if the game can't load their models.

I'm using a Sapphire Radeon HD 7850 2GB video card and I've got 16GB of RAM. The game runs at anywhere from 40-80 FPS in most conditions on max settings. Because these problems only seem to occur after an hour or so of playing it does seem to me that it might be memory leak related, but it could also be something to do with my video card. I've heard a lot of users with Radeon cards report similar issues.

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Originally Posted by Takanashi_Rika

I've been having odd graphical artifacts since the patch, most noticeably in Mor Dhona. It's like if you move your camera just right your UI flickers in and out and it's extremely annoying.

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This has been the main issue for me as well. Weird UI flickering in Mor Dhona and other high pop areas. Super annoying.

Same problem every few hours.

I am getting the same odd FPS drops. Running on a 7970 Ghz and i'm experiencing drops from 50+ to 1-2 fps. Really starting to be annoying. It seems to occur randomly all over the game, but most noticeably in Mor Dhona. When monitoring GPU usage it seems to throttle itself whenever this occurs. It only happens in FFXIV.

I've had this issue since launch, and I've found a few ways to delay the crashes but not prevent them. It seems to happen after I've loaded/seen a lot of PCs and Mobs.

Ex: I've been playing over hour and port into the East Shroud for an Odin fate and crash. I re-launch and continue to complete the fate. As I'm leaving and I see more people rushing in late on the fate, I then begin to stutter and then crash again.

Once I begin to have my fps drops, a model occasionally loads in as invisible and I'm guaranteed a crash soon™ (usually changing zones/loading new models). This has gotten to the point that if I play during peak times, I crash at least once an hour.

So the only way to avoid crashing is to not change zones and load in new PCs and Mobs. I can easily AFK in my house and craft for hours without crashing.

Relevant pic of it happening in a dungeon:
http://stfcc.org/pics/i/a91e942b08c7...5da727e_th.jpg

edit:
i7 4770k
HD 7970 Ghz
Only happens in this game.

This issue really needs to be fixed. Like R'ani said, this issue has been around since launch.

Seemingly randomly FFXIV will, after a few hours, grind to a halt for several seconds while it tries, yet fails, to load some kind of model. Most of the time it's a mount model that fails to load (so you'll see someone floating in the air moving at the same speed as a mount). Sometimes it's mobs that don't show up, sometimes it's parts of mobs, sometimes Moogles, sometimes players. When this happens, there's a very high chance that your client will crash very soon afterwards. When it does crash, chat, the UI, and camera movements are sometimes still usable until you close the dialog box that tells you FFXIV crashed.

More examples:
http://stfcc.org/pics/i/ab4fa3ec6583...c40fab7_th.png http://stfcc.org/pics/i/4b0e48223117...d01ba3c_th.png

It's most likely an invalid pointer that tries to load model data from a location in memory that doesn't contain model data but what do I know.

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Originally Posted by Draythe

I've been having this problem pretty much since launch. I mainly experience extreme frame rate slowdown when attempting to teleport from crowded areas like Revenant's Toll and Limsa Lominsa. Very rarely I'll make it to the zone I was teleporting to, but most of the time I either get stuck on a loading screen until I close the game manually or my client crashes.

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Same thing here. Happened with a Radeon HD 5970 and it's still happening after upgrading to a Radeon R9 290X at the beginning of the year but less frequently.

Seems Radeon related.

I used to use a GTX 460 and never got this. Instead, I would get NVidia display driver crashes and recoveries (also called TDR crashes).

As soon as I switched to an R9 270x, I never got display driver resets, but I instead started getting the 1-2 FPS for several seconds, then either a client crash or a client freeze.

After observing the problem for months, I believe the underlying cause is the same problem in the FFXIV client. On NVidia, display reset. On AMD, client freeze/crash.

Getting the exact same thing as OP. It only ever happens in non instanced areas, especially when I go to teleport. HD7870. Trying to do hunts with this going on is an absolute nightmare. It was never this bad before 2.3.

HD6970 here with the same issues. It seems way more severe when at an overcrowded hunt, and when transporting in and out of places that are getting high traffic due to hunts. I also have another computer with a older HD5770 that also is experiencing this. I never really seen this problem until 2.3.

sounds like you guys need to submit proper bug reports with detailed system specs either through the support portal or the forums bug section. Been playing since beta4 and never experienced these issues on my PC. My laptop either up until a few weeks ago (screen died on it... waiting to hear from Asus about repairing it). Granted, it is older hardware, but with reduced settings I am able to run upwards of 40FPS just about anywhere in the game (can break 100 at times, but I lock framerate to 60).

PC:
Win 8.0, 4GB DDR2-8800 RAM Intel E8400, Sapphire 5870 Vapor-X (forget if it was 1 or 2GB, but it is DDR5 I think). CPU and RAM are overclocked (430 FSB, reduced slightly because it's so @#$@#$ hot here atm), and the card had to be downclocked a bit too because of the increased ambient temps (air cooled)--but still slightly above stock speeds. Older Catalyst drivers installed... early 2013 if I remember right. They work, so never upgraded them. Basic rule of thumb with SE--when I find drivers that work, I don't change unless they stop working. They are infamous for not always working well with the latest and greatest because the games are bound to outdated DirectX methods that the new hardware/drivers/OS sometimes don't support very well.

Laptop:
Asus G75VX ROG model, Win 8.0, Intel I7-3630 (Quad), 8GB DDR3-1600, Nvidia GTX 670 MX with 3GB dedicated DDR5 RAM. Drivers are last ones I got from Asus to resolve some issues, version 311. Stupid LVDS cable got crimped internally and shorted--new cable didn't resolve it, so waiting on Asus to let me RMA it--may ned to replace the mainboard if it screwed up the port (everything works fine by HDMI out, but sucks to tether your laptop to a monitor to be able to use it--just been on the PC since this happened).

Both systems run full screen 1080p FPS capped to 60 to avoid the yo-yo between 40 to 100+) with at least 2.1 audio (laptop has a subwoofer built in, PC runs 4CH surround through an Asus XonarDX with GX extensions active--main speakers split off to a sub as a 2.1 setup)

Have played loooong hours on these systems with none of these problems (barring the PC throwing up on itself when the room gets too hot and I had to downclock things to make it stable again). Not talking 3 or 4 hours here either... I have kept my toon in game for over 12 hours straight (breaking off to tool around the house and such, but left character in game and all). It may not be a coding issue with the game per se, but more an issue with the OS's API's or the drivers. Perhaps a specific setting doesn't behave properly (like cascading shadows, or in game AA vs. driver level AA or something odd like that). So, you may want to provide a dump of your game settings and core driver settings as well to that end. SE may be able to better narrow it down if the proper details are provided.

I play on two different systems.
The one with the AMD Radeon HD 7800 crashes in high population areas after long session of playing in same manner described already. Often triggered by leaving zone by zone line or teleporting.

The one with the Nvidia card doesn't have this problem.

I have that issue also now for several months. My Old GFX was a Radeon HD 5870 v2 with 1 GC DDR5 G-RAM and i have now since a week a R9 280x with 3GB DDR5 G-RAM. And still i get random crashes when i port out of crowded areas after about 4h or so and FPS drops and then sudden invisible Monsters.

First i tought is was my old Grafic Card but now where i have a brand new one and still the same issue i know it is not my PC.

Speccs are:

Windows 7 Ulitame 64bit
ADM Phaenom 2 x6 with 3.2Ghz per core
4GB DDR3 RAM
ADM ATI Radeon R9 280x with Catalyst Version 14.4 Drivers

Also having this issue. Will teleport to Limsa, Mor Dhona, or Coerthas...and the game client will drop to under 10 fps, my cpu will go up to 50%...then crashes to desktop. FFXIV is usually at 59-60fps except when this happens. Also experiencing a random slow down or stutter in some instances, like Ultima Hard and CT 1, which leads to the monster not appearing (invisible) yet still being able to target them at least.

Running windows 7 pro 64 bit fully updated, intel i7-4770 3.5GHz, 16gb ram, Radeon 7750 HD with current drivers.

http://i.imgur.com/Ya6oR8d.jpg

During early access I remember having some crashing issues when not full screen, so I switched to full screen.
When I was playing full screen (without border-less window) I never had this issue.
I switched back to border-less window not too long ago and then this started happening again.

Quote:

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Originally Posted by SongJoohee

Had this problem since launch, after a few hours the game will start to freeze up and monsters will appear invisible (once it happened in the start of Turn 8 and the floor was invisible, and then in Turn 9 and the blue markings were gone), then it crashes. Since the patch it has been worse though, it used to take a long amount of playing the game at once to make it crash, now it's completely random had it happen in 30 mins and then not for 5 hours...

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I had these problems too, here is what i did. Go to Documents> My Games> FFXIV ARR. Delete both FFXIV and FFXIV_BOOT, both CFG files, uninstall the client and reinstall. Worked for me.

I've been having HUD issues with it flickering off and on occasionally on the PS4. It's usually while I'm moving.

This has been my experience with some graphical issues:

- Teleporting out of Mor Dhona or any dense populated area has been the main one. The frame rate will slow to a crawl, then eventually crash to the desktop. When I restart the client my character had teleported to my intended destination.

- This has only happened once to me, but has happened quite often with a fellow raid member. Zoning into Turn 3 of Second Coil of Bahamut takes a long time, then when you zone in some of the terrain is missing. A restart of the client fixes this. This is also been experienced in Turn 4 of Second Coil of Bahamut.

- This one hasn't happened in a while, but I used to have issues with some bosses and spell effects displaying, such as Garuda and Ifrit HM/Ex.

I have an Intel i5-2500k CPU, AMD 6970HD video card, 8GB DDR3 RAM, Crucial 512GB SSD HDD.

Exact thing is happening to me. After awhile, like 2 hours or so, in packed places like in Mor Dhona, Mines and Central Shroud my FPS drops to like 1-5 and then my client crashes. So frustrating when I'm hunting.

Sounds very much like AMD driver problems. Might be something that was there since before but is only now being triggered for some reason.
They released new drivers (possibly beta) a day or so ago didn't they? Try with those?

Its nice to know that this isn't just my computer. I thought maybe the RAM or hard drive was failing. I frequently crash during very busy battles with a lot of effects, in town during prime time, changing areas; basically anything that eats up a lot of memory. Usually then causes a blue screen of death shortly after.

This is getting very aggravating. I am also experiencing this issue since 2.3. I'll hit the teleport button. Then all of a sudden my game will drop to 1-2 FPS, become unresponsive; And crash with an 'unexpected error' right there OR will teleport me after a bit, I'll seem fine, then 'unexpected error' crash me shortly after. It's happening every 3-4 hours, sometimes less if I'm teleporting a lot (hunts). Please fix this, as it's really starting to hampen my gameplay experience.
I also urge everyone to file a bug report with your PC specs, etc.

This thread is a huge relief because this has been driving me NUTS. Just like everyone else, generally in Mor Dhona within a few moments of zoning in my fps will drop to 1-2 fps and either recover for a few seconds and then go back to being bad, or the game will crash with an unknown error.

I have an AMD 7970 GHZ Edition.

I have tried every fix in the book:

- Reinstalling the game
- Updating the graphics drivers (now on the Beta released several days ago)
- Scanning hard drive for errors

Nothing has worked. Benchmarks that push my gaming rig to the max do not show any artifacting or missing models.

What tells me that this is a graphical issue is that models begin to disappear right before the crash is about to happen. For instance, I was in Coerthas and got REALLY confused:

http://i.imgur.com/WiwKesT.jpg

I am also having issues with this. I have a HD 7700 and 16Gb of corsair RAM, but it is not crashing for me, just slowing to a crawl, giving me maybe 5 fps, then I have to force close through the task manager. The memory usage for the game also increases the longer I play, last night reaching 1.5GB after only 10 minutes

I think i can offer some insight to the issue. I am using 7870 extreme versioon and I installed the sapphire Trixx tools. My card normally run in 925MHZ, however, whenever I teleport, durign trh loasing screen the speed will drop to 501mhz and it will go back to 925 after teleport is finish. However, sometime it will not and the game crawl at 501 till it crash or sometime it recover. And with hunt going it, it crash even more often.

Quote:

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Originally Posted by Xellos2099

I think i can offer some insight to the issue. I am using 7870 extreme versioon and I installed the sapphire Trixx tools. My card normally run in 925MHZ, however, whenever I teleport, durign trh loasing screen the speed will drop to 501mhz and it will go back to 925 after teleport is finish. However, sometime it will not and the game crawl at 501 till it crash or sometime it recover. And with hunt going it, it crash even more often.

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This is interesting because I hear my video card's fans cut down whenever the slowdown happens. I'd imagine if it was struggling to render something, it would work harder so the fans would speed up. But it seems that it's throttling down the performance of the card for whatever reason.

because between teleport it forced 2d speed.

Getting this too. Would sure be nice if SE responded.

All right, I am SICK of no response from SE on this issue. I have just missed my FOURTH A rank today (and missed an S rank this morning) because of this bug. My friend with a 7970 also is getting this.

I get to the hunt, game slows to 2 fps, then crashes out. This isn't fair.

Literally giving Nvidia players the advantage on Hunts, or really anything that involves more than a dozen players.

Edit: would just like to add that I've missed 2 more S ranks and an A rank due to this bug since I posted. Two were in Outer La Noscea.