Constant (30002) Errors

Details:
Since patch 1.18 I have been getting the (30002) error every 5-20 minutes, and also the game connection constantly changes between green, yellow and red. At first, I thought it was my connection, however after stopping everything else it still happened, and even stranger, if I log onto another character, either on my account or another account, I do not have problems on those characters. I have also tried reinstalling the game completely.

Sometimes this fixes itself for a while, but then it does it again and then carries on doing it for a long time.

In short, I keep getting kicked off but only on my main character (Jiggly Puff) but any other character is fine.

Edit: I have now also found out that if I log onto my character from a different computer, there is then no problems, however I have tried deleting my character files in case any of them were corrupted, and this has not fixed it.

The full error code is (30002)1311538660,21271661,5

Steps:
1) log in.

2) connection is fine, until game crashes (says FFXIV has stop responding and it closes)

3) load game back up

4) have bad lag, especially when doing things such as crafting, and connection keeps going into yellow and red.

5) Get (30002) error and kicked up to the character selection screen

6) log back up

7) error occurs again after 5-20 minutes.

Date & Time:
First started happening Friday 22nd of July, and has still been happening since.

Frequency:
Always

Platform:
Windows PC

PC Manufacturer & Model Number:
Homebuilt computer

Operating System:
Windows 7

Graphics Card:
Asus ENGTS250

ISP:
Virgin Media

Type of Internet Connection:
Optic Fiber

Hi Jiggly i'm thankful that you're not the only one!

I even set up my QoS which i thought i do not need it since i'm using Fiber Optic as well :\



pasted here for reference too..
Platform: Windows 7 Ultimate x64 PC, Custom made.
ISP: Telekom Malaysia Berhad (Unifi)
Type of Internet Connection: Fiber Optic
Internet Connection Speed: 20mbps
Date & Time: 07/25/2011, 00:59
Frequency: every 10 minutes to 60 minute sometime after 3-4 hours.
Character Name: Seirra Lanzce
Race: Miqo'te Seeker of the Sun
World: Besaid
Class/Skill Rank: 44
Physical Level: 47
Area and Coordinates: random's part of the world. also in Toto Rak as well.
Party or Solo: Solo/Party
NPC Name: -
Monster Name: -
In-Game Time: can't remember
Steps:
1. I've close off any other downloads possible, even my Steam downloader and Origin Downloader.
2. I've set up QoS on my router for performance gaming.
3. Log in.
4. Random time and i get disconnected.

After a long time trying to find out what was wrong, I decided that the problem was the config files in the my games -> FFXIV folder, so I got rid of them, started the game up and the problem went away. Then about 45 mins later my game crashed again, so instead of getting rid of them again and letting ffxiv create new ones, I got a friend to send me his config files, and then I managed to play without problems. So hopefully it will be problem solved :)

im getting DC same thing ,at random times. went 10 min then 30 min then 4 hours, and my character screen wont even appear.. unless i completely log out and back in. let me know if that helped jiggly :)

sadly i didnt do anything and sometime it last to 4-6 hours. or even better 12 hours.

Again, im getting 300002 error in Toto Rak.

I get booted from the game at random times. Sometimes it's 15min~7 hours before it happens. It always boots me in the new R25 dungeon area, sometimes I can stay in for about half way before it boots me. Other than that I can get booted at any random time outside the dungeon as well. I normally would DC every now and then maybe like once in 3 days before patch. After patch it happens like 4-10 times a day. Happens to all my characters. I'm on fabul server running windows 7. I hear some people say it may be corrupt files, I have not yet tried to re-install the game. That is my next step. I also installed new nvidia drivers hoping this would fix it, but still the same.

Oh, when I get booted, the game crashes and says FFXIV stopped working properly.

I'm now sure that my problem is caused by the config files that my game is creating, because if I use my own, the game errors, however if I take some from another computer with the game installed, it runs fine for 1-2 hours, but then crashes and I get the same problem as before. But then I can them overwrite the config files again, and it runs fine until it crashes again.

Maybe ffxiv nuked your HDD <.<

but but.. i just bought this HDD a month ago.. brand new.

Quote:

---

Originally Posted by Seirra_Lanzce

but but.. i just bought this HDD a month ago.. brand new.

---

SSD, same issue.

Lots of shipped HDDs are broken on arrival (DOA would be simpler). Especially Samsung had problems with whole charges of HDDs that didn't operate correctly. My 2TB Samsung HDD disabled itself after ~20h usage xD
But a friend had a SSD that was "half dead" as half of the disk was unaccessible(caused read/write errors).
Maybe you should run checkdisk or use a SMART tool.

Me and my wife have been having almost exactly the same issue. For us it started the day before the patch though so I can't blame the patch for it really. Today I'm logged in fine but my wife's character constantly disconnects, at other times it affects both of us.

I have also noticed that messing with the game config in some way can fix the problem. This doesn't always work.

I've contacted our ISP (also Virgin Media) who say that they can see no problems with our connection.

After reading your post about logging into other characters we tried it, and what do you know.. the connection is fine on the new character.

Seems to be something strange going on server side?

I am having this problem as well. At worst, I get disconnected within seconds of logging in to a character. Disconnected. Log back in, absolutely horrible lag, and within minutes another disconnect. Same error code, 30002. This didn't start until after the patch, and nothing else on my computer has changed. This has to be a game issue.

Temp fix for you maybe... try this

Change area and then log out.

Adjust something in the FFXIV config file and save. (can change it back and save again)

Log back in.

I know that the same problem will happen to day at around 5pm GMT if it does not then it is fixed....need somebody from SE to reply to this and maybe take a look into it as i feel there are a few problems....we all can't keep changing areas and logging in and out every time this happens it is silly. What Sev did on my PC worked but it is only a temp fix.

I am constantly getting booted as well. Always this error, and then I am told, after a while of trying to get back in, that "final fantasy has stopped working" or what not. I am nooo computer savvy gal, I can guarantee you that. I just want to play a fun online, pretty final fantasy game. But these errors are making it very hard to enjoy. x-x

I sincerely hope the maintenance team can figure out the problem soon. ;-;

I think it's when you go into a new 'area' in a zone. I am just starting to get this too, 3 times i logged back in and attempted to walk over the invisible line to a new area in the zone and dc'd within seconds, the final time i logged back in and walked the other way and it was fine lol

yea.. we're getting constant error here is not funny anymore... .

but but.. if it's HDD error, why my other Online game such as WoW, RO, and other MMORPG still able to function well and not DC? this is BLASPHEMY ARKINE!

I was on all day yesterday and i didn't have any issues with Yellow/Red or DC. I waited till 5pm and thought it would go, but it was OK so ill see if happens again this weekend as it was happening a lot then.

i've reinstalled yesterday to see if this fix the issue, after all that did leves for around 30 minutes or so then get on some raptor grind and went to coerthas. Read the bowels and i got the 30002 again. but after that i played for hours so on and didnt get it.

Now login back to see if it still persist or not. Still my chat is delay wtf.

Z.z my game cant even start i duno what is the problem last week i still log in once..now stuck at version checking anyone got any idea?

I hate to necro this, but for the last two days I've started to have this problem. I can't find a way to fix it, and it's keeping me from playing. Is there any new news about this error or how to solve it?

AFAIK this error just means the client lost connection to the server, which means it's your connection/ISP/some server on the route to FFXIV servers.