Unable to connect to NA/EU data centres

Unable to connect to NA/EU data centres. Keep getting lobby error 2002. Can connect to Japanese data centres.

Problem confirmed.

Trace Route attached.
http://puu.sh/8xWOz.png

Same problem here. Connecting from a German ISP (Kabel-BW). I get kicked with an Error 90000 and get an Error 2002 afterwards for quite some time. First time, I was able to log back in after a few tries... now I Keep trying since 10 minutes and it wont let me back. Calling it a night.

Other mates from my FC don't have any trouble. And things like my Teamspeak Connection are 100% stable.

Quote:

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Originally Posted by Velocy

Same problem here. Connecting from a German ISP (Kabel-BW). I get kicked with an Error 90000 and get an Error 2002 afterwards for quite some time. First time, I was able to log back in after a few tries... now I Keep trying since 10 minutes and it wont let me back. Calling it a night.

Other mates from my FC don't have any trouble. And things like my Teamspeak Connection are 100% stable.

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Same here, Unity Media, ISP ;) Connection 100% stable.

Same here, Unitymedia ISP too. Everything except FFXIV is working normally.

Yep Unitymedia, everything works fine, just FFXIV dont work

Same issue here. Unitymedia again!

Poland, UPC, same issue.

Can some1 help with this?????????

Germany, Kabel-BW. All NA and EU data centers -> Error 2002

only unitymedia/upc? Very interesting! ;D

Same here for me (Kabel BW) and my friend (unity media)....
First we had a couple of 90k's and now we can't connect to the lobby/data center.

I still can login into the japanese ones, but not EU/NA....

Please test this: change your routers UM/KBW/UPC DNS to 8.8.8.8 (google DNS)

still working for me

Quote:

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Originally Posted by DerZonk

Please test this: change your routers UM/KBW/UPC DNS to 8.8.8.8 (google DNS)
still working for me

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no change at all...
i can ping the google server (8.8.8.8) without any probs, but i can't ping the lobby or the server i'm playing on...

but tbh... it can't be the solution for us to change dns while it was working fine with presets till tonight

Will using a proxy service work?

Funny, I changed to Japan data center and could go in, then i changed to EU and other NA data center and all worked,then i c hanged back to my NA data center and could log in

Quote:

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Originally Posted by MacHorz

Funny, I changed to Japan data center and could go in, then i changed to EU and other NA data center and all worked,then i c hanged back to my NA data center and could log in

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funny workaround... either they fixed it and didn't tell anything or this is the only way for us to login atm :)

Solution:
1) Change your Datacenter to one of the japanes ones
2) Go back to the main screen and change it again to the one you are not playing on (EU or NA)
3) Go to the main screen again and change to the one you are playing on....

worked for me somehow... let's see what you guys can make with that :)

Edit: well... workaround seem not to be the solution :P my friend can also login without using it... maybe SE fixed it (i hope so...)

Edit2: After being online for about 5 min i got 90k again... dunno what i am paying for atm......

2002 again....so either way not fixed LOL

Yeah we are paying for EU servers located in... NA :/
EU servers should be located in EU datacenter. But well - yoshi don't care about EU :(

"SE" dont care about EU thats why they delete german/french language in ffxi........

Well english is enough - it's universal and honestly using others should be forbidden on global chat.
But still - they should move EU servers to EU datacenter finally. Keeping it in NA is just stupid. I know that cash > all for company but well - keeping such quality will provide them loss of playerbase at some point.

If i remember right, there was a rumor about the EU servers being moved to EU... was quite happy to hear that when it came up but the dissapointment is now even bigger being reminded of that rumor and seeing, that still nothing has been done about that..... (yes i know they kinda fixed the latency but still the fix should be just a temp fix and moving the server to the country where the players are should be prior)

Accordingly to this german thread it seems to be an issue with a router from Tiscalinet located in france. Even with the servers located in the EU datacenter, it could have hit us as well. It's not SE or the local ISPs which can be blamed for that. It's "only" a network issue which they are not responsible for.

Quote:

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Originally Posted by stibbons

Accordingly to this german thread it seems to be an issue with a router from Tiscalinet located in france. Even with the servers located in the EU datacenter, it could have hit us as well. It's not SE or the local ISPs which can be blamed for that. It's "only" a network issue which they are not responsible for.

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Thanks for the info! Tested it and can approve it... tryed to trace the EU servers and got timeouts at ae0.fra44.ip4.tinet.net [141.136.103.113]

Also tested it with the japanese ones and hopped directly to Tokyo after "leaving" EU :P

Then kick them in the nads, and make it so the french fix it.



Screw 2002.:mad:
Getting it all night. Going to sleep now, hopefully it's fixed tomorrow.

If this keeps going, no sub for me.

Quote:

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Originally Posted by BtOd

Thanks for the info! Tested it and can approve it... tryed to trace the EU servers and got timeouts at ae0.fra44.ip4.tinet.net [141.136.103.113]

Also tested it with the japanese ones and hopped directly to Tokyo after "leaving" EU :P

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No problem and thanks for the verification.
I thought it would be nice to make clear that SE is not the problem here. A lot of people begin to flame in situations like this because it's the easiest way. But there are times where even big companies like SE can't do anything else as wait. :)

Still same problem as 8 hours ago.. :(

Yes, still having this problem.

After about an hour, I'm able to play for 15-20 minutes. This patterns keeps repeating itself. It took me 8 hours to get the final 20% to level 50... And now I can't even enjoy being level 50..

Same issue here. I'm from The Netherlands and 3 friends of mine with the exact same ISP (UPC CABLE) have the same problem.

2002 error when trying to log in
90k error when playing

What i'd like to know is if they changed something @ the datacenters or did my ISP made a change to their service.

Having the same problem.

Got a 90000 and after I keep getting 2002 sins yesterday.

As of yesterday, I am having error 90ks and error 2002s aswell.

Good to see that I am not the only one experiencing technical problems.

Server: Odin

I'm having the same problems as others have mentioned.

I'm from The Netherlands and I play on the PS4.

Details:
ISP: UPC
Server: Odin
Start date & time of issue: May-3th 10PM (GMT+2).

Error messages: lobby server connection error 2002 when trying to connect to a datacenter or a 90k error when I do manage to get in the game.

Please resolve this issue ASAP.

Netherlands and Ultros server here, same issue since yesterday, can log in but quickly after within 10 minutes get error 9000 and then 2002.

I should consider myself lucky, won T5 and the allagan spear first time yesterday, shortly thereafter got the dc, imagine getting it @ roll omg.

ISP is UPC, alot of people with upc have this issue so i hope they wake up and fix it?

Been having same problem since yesterday ... Getting disconnected after log in and getting constant lobby errors 90k ...

Same problems here. Started this morning.
Fix please, can't play :'(

Same Problems from Germany...

Started yesterday. Getting 90k every 5 mins.

Netherlands, UPC & Cerberus Server. Could login earlier but now can't even get past Lobby connection (2002/90k)

Same here
Netherlands also UPC and on the Cerberus server, really annoying on my free day.

Netherlands and Cerberus here, also crashing since today.