error 90000 since 2/23

I was playing this just fine before 2/23 and now I can't even get past character lobby. I've tried restarting my router, turning it on and off, I'm currently playing on a wireless connection but I've never had any problems with it so i troubleshooted with a wired connection and I STILL got 90000, I've opened every single port needed. I'm able to play every other online game just fine, but FF14 seems to only have this problem.

Then I went to chat support and told me it was an ISP problem. So I went to my ISP and they told me it was a server-side problem. I did this TWICE and they still passed me off to each other. WTF?

Allow me to elaborate on what I was told by both chat support from SE and my ISP. SE support told me it was still a problem with my ISP since there seemed to be a problem between my client and their servers and when I told them that I can play all other online games with the exception of FF14 just fine, they passed it off like FF14 was a very special case by saying no other game transmits as much data as FF14, so it wasn't their problem. The chat support for my ISP told me it was a server-side problem because if I can play other online games with no problems, the problem must lie in THEIR servers.

This is so frustrating that I'm going to be cancelling my account in the next few days if this isn't addressed.

Don't expect a response here from tech support. Hopefully a community member has a helpful suggestion though.

Having the same problem here. I can get as far as the character selection screen, get the loading screen up and I get disconnected every time I'm in the loading screen...

Mine seemed to have started yesterday 24 Feb.

Okay, it took 3 different support associates but one of them gave a favorable answer. Apparently there is an issue with subscribers from Texas with Verizon as their service provider. Many people have reported the issue who are both from Texas and have Verizon as their service provider and this problem has been persistent since Sunday evening, which is about the time I started having issues myself. The chat support specialist has stated that it is currently being investigated and talks with Verizon regarding this problem will begin as soon as investigation is completed. Until then we just have to be patient, I guess.

Well that explains it... of course... I have Verizon as my provider... and I live in friggin' Texas.

I have an FC member with the same issues. We need to consolidate all users having this issue into one thread so we can have aggregate data.

Oddly enough, the FC member does live in Texas and his home ISP is indeed Verizon, but when he attempts to play at work (not on Verizon) the issue persists.

Hopefully with enough information from users we can:

Confirm the issue is geo specific
Confirm the issue is Verizon (I doubt Verizon is the catalyst)
Check for possible work arounds

Has anyone attempted to VPN or proxy the DNS chain? In theory, with a VPN/Proxy, you are no longer connecting to Verizon's route path and should work.

Aw crap I too live in Texas and have Verizon as a provider and am having the same damn problem!
Is anyone reading these threads? Are we supposed to just wait form someone to read it and fix it? How long do we wait?
Also, I just created a new character and logged on to the same server without problem. So don't see how verizon is the issue.

Well, just to kind of throw off the theory, but... I've been getting this a bit. Not at the Char Selection screen, but it's happening in game often, and only in the last 2 days. It may happen after 10 mins play (like just now) or 2 hours, but I'm getting the 90000 error due to connection lost... but, I'm in Australia. So... =/

I'm having same issues since yesterday. I'm getting either d/c issues and 90k errors every few minutes. Happens in world and on df. Was running a df dungeon last night and some of the group I was with was getting pretty annoyed and wanted to kick. Couple of them toughed it out three man a lot of the run and was able finish the final boss w/o me. I was able to just stand there behind purple wall and watch. Game is totally unplayable right now. Logged in tonight in New Girdania and was barely able to interact with anything until it 90k'd and I gave up. By the way I'm in Malboro w/ an Ohio isp.

So i ended up contacting SE and they told me it happens to people in Texas with Verizon internet. They asked me to run a trace route and contact verizon with the findings. Verizon reviewed and said that the time out is happening after it exits their servers, so they don't have control over that. For me, this is a SE problem. I hope SE is doing something to fix it. No way I am starting over with a new character.

Yep. Same problem here. Have not been able to get past the character screen since I logged off Sunday night. Texas, check. Verizon, check. How annoying.

<- Verizon FiOS. Texas. Sad Panda.

Verizon; TX

Very upset. Only happens when trying to log onto my account and not with boyfriend's account.

I was fine earlier today, but I was getting it yesterday and now tonight again. I'm in Canada. It's not just a Texas issue.

As stated above, I too, live and Texas with Verizon as my provider and I am encountering the 2002 error disconnect at the character lobby. Please leave any additional tips and help that will quench my thirst for ffxiv while I wait D:!

Quote:

---

Originally Posted by ValV

So i ended up contacting SE and they told me it happens to people in Texas with Verizon internet. They asked me to run a trace route and contact verizon with the findings. Verizon reviewed and said that the time out is happening after it exits their servers, so they don't have control over that. For me, this is a SE problem. I hope SE is doing something to fix it. No way I am starting over with a new character.

---

tracert from your network to your server. Post results here for review.

arrstatus.com for your servers IP address

Can any user in Texas and has Verizon confirm they are unaffected?

Can any affected user confirm a possible workaround by using a VPN/Proxy?

It should be working correctly now.
There was a L3 router in dallas that was dropping large packets, which is what happens when you're receiving character/world data.
I'm a fios customer in the dallas area, and it did affect me. I was able to use a vpn or a reduced mtu setting to work around the problem, but neither should be necessary now.

You still need to do what he did^
I get to my character select, but wont log on. Weird thing is my cousin can get on. This problem is affecting my SW play as well, but that's not for here. lol

Quote:

---

Originally Posted by Kaeahail

Verizon; TX

Very upset. Only happens when trying to log onto my account and not with boyfriend's account.

---

Update: I can log in with one of my characters that I had created before having this issue as well as with a newly-created character but an unable to log in to my main character. This is extremely frustrating as ffxiv is the kind of game that puts a lot of benefits of rolling just one character. I want to be able to play my main character, the one I have put many upon many hours of play.
Started for me Monday and continues today where I can connect to my new toon and one of my regular alts but not my main.

Same issue here... DFW, TX and Fios ISP. As of Feb. 26th 2014, the Error 2002 still persists.

Same issue, getting 90k'd trying to get past character login screen. I have Verizon FiOS and live in Texas. Problems started on Mon, Feb 24th, 2014. I download the WTFast 30 day free trial and have been able to login using that, though I'll be a sad panda if problems continue to persist after trial ends.

The 90k error is happening to us in Japan too. I can't go into or leave an ID without getting 90k. It started today after the hot "fix"

Still happening here. DFW Verizon. I was able to get around it by lowering the mtu on my machine, but that's not a solution, only a band-aid. I would like to see this fixed, but it seems SE needs to have a talk with Level3 and Verizon to get something done.

I was able to log in after patching last night's hotfix.

a bit better since maintenance, but I've been having tons of DCs since 2/23 as well. can't help but wonder if ps4 beta is putting more load on the network or something.

Quote:

---

Originally Posted by cearka

a bit better since maintenance, but I've been having tons of DCs since 2/23 as well. can't help but wonder if ps4 beta is putting more load on the network or something.

---

The PS4 Beta Phase 1 is all on the Japanese Datacenter with its own worlds and not the NA/EU Datacenter.
Phase 2 of the Beta will be on Public worlds aka both Datacenters.

This info is in the Lodestone Topics section.

FOR TEXAS USES AFFECTED BY 90K:

Testing a work around right now. We were able to make it work for one of our FC members that was affected by the 90k/Verizon issue:

Change the MTU values to 999 or lower.

He is on the PS3, but this worked for him. 1000 MTU he would 90k, 999 he wouldn't. You can change the MTU values on the PS3 itself.

PC Users have to use elevated command lines in the command prompt (run as admin)

For hardline:
netsh interface ipv4 set subinterface "Local Area Connection" mtu=999 store=persistent

For WiFi:
netsh interface ipv4 set subinterface "Wireless Network Connection" mtu=999 store=persistent

You can change it back to 1500 (default) by the same command line just change mtu=999 to mtu=1500. It's something to try and obviously I don't know if this will work for everyone. It is an option though and if people try this out, please post detailed results to see if our FC member was a one off or if this can be a standard work around.

BE ADVISED - This is only tested for one user to combat the specific Texas/Verizon 90k issue. IF YOU DO NOT LIVE IN TEXAS AND YOUR ISP IS NOT VERIZON, DO NOT ATTEMPT as it will likely not work.

..and still am getting the 90k error WAY too often..especially in CT! Everything was fine before the last maintenance -- and the recent hotfix didn't help anything! Twenty minutes at a time being stuck in 90k oblivion with -11,980 people in queue (yes NEGATIVE!). Lag, lag, lag, like I've never had before then...woops! 90k again!

Yes, I use a PS3, but it wasn't a problem before (and I've been here since Beta Phase 3). The game is no fun now..and it's pissing me off. I give them until March 12 to fix it...I'm not buying another month if this doesn't get better soon.

Tried MTU fix, didn't work. I even looked up a guide to find the perfect MTU setting, and that did not work either. I was having this issue before the hotfix, and after as well. It worked real nice like directly after the hotfix.

I'm in AZ with Cox Communications, not Texas and Verizon. I run into 2002 and 90k errors, and if I do get in, I'll check signal and it will constantly say receiving 0, so I get all the pretty ping lag.

Im in the same boat. Im in Las vegas, and I 90k'd 7 times within 2 hours. No Verizon . Its getting beyond annoying.

I've had this problem since launch. It comes and goes. I could gor 3-4 days of no 90k and then a week straight and again back to no 90k. I figure it may be ISP or hardware, but who knows anymore, doesn't seem this will ever be fixed and SE may loose a lot of customers because of this crap.:mad:

I've been getting this since 2.1 update myself. happens regularly on my pc and very occasionally on other pc in same house on same internet/modem. All I get is the pass the buck from everyone I talk to stating its everyone's problem but theirs.

I am still getting 90k'ed in instances and in the game...is this ever going to be fixed?

bump twice

Bump again because I'm still getting 90k'ed kicked from instances.

i live in texas, don't have verizon but do have time warner and i get the 90k and after that a 10105 error. happens in coil or duty finder or just standing around. had tech from time warner come and look at my internet and its still getting them and lag on top of it

Same here! I'm from the UK though.