Quest: Road to Redemption - Bugged

while aiding Francel's knights, one of the Unnerved Knights does not want to operate or interact with my character. This has already happen to many and I already tried support desk.

Please help add more information about this bugged quest.

Also have this bug as well. it is very annoying.

Also bugged for me, this is a story quest so it's important to fix, please take a look!

Thanks.

Having the same problem here

Confirmed its bugged on Balmung, Please fix it quick! :)

Bumping this as it's a Main Scenario quest.

im really inspired to purchase a subscription after reporting this twice early yesterday and its still broken

Same here... can't progress with the main story! =(
I hope this gets fixed soon.

STILL BUGGED. Can't progress in the game.

Double Post to add the template of bug info.

Time: The past 3 days
Frequency: Infinit
World name: Balmung
Character name: Papai Gyongyi
NPC name: Unnerved Knight
Class/Level: PLD 38
Party or solo: Solo
In-game time: All the time
Area and coordinates: Location of Road To Redemption quest
Steps:
1. Do the Road To Redemption quest
2. Talk to 2 knights
3. Talked to remaining Unnerved Knight, Doesn't work.

I am experiencing a bug that will not allow me to interact with the targeted NPC cords 25X 9Y to complete the Road to Redemption level 38 main storyline quest. This is the 4th time that I have requested help, and my patience is wearing thin. The quest can not be abandon or reset and this is impending my ability to progress and enjoy the game. Please fix this bug.

I am also experiencing this issue on the Balmung server.
Hoping for a resolution soon as it's a story quest.

Same problem here. I saw 3 other people standing by the NPC so it seems to be affecting everyone on Balmung who has this quest.

I am submitting this on behalf of a friend who is having the same problem but can't get to a PC. (Is on a PS3)

Time: 5:30 EST 1/8/2014
Frequency: Always
World name: Balmung
Character name: Mila Nightroad
NPC name: Unnerved Knight
Class/Level: BLM 39
Party or solo: Solo, but party doesn't fix, so either/or.
In-game time: Evenings
Area and coordinates: Coerthas Central Highlands, West Knight. (X:25,Y:9)

Steps: (1.) Accept Road to Redemption (2.) Unable to continue quest at Unnerved Knight.

My wife are also having this same problem on Balmung. Please fix asap!

I can confirm that after last night maintenance this bug is fixed. Please verify everyone else.

Worked for me just now.

Greetings,

We have recently had a maintenance which may have addressed this issue. If anyone would still require assistance with this issue please create another thread with the following information:

Name of NPC:
World:
Area NPC is located:
Quest Name:

Once you have collected this information please reply to this thread and I will be happy to send your information to our support team and get this taken care of.

-Furlamseere