1 item restore per account needs to go

If you expect people to play this game for several years, your policy on "1 item restore only" needs to go.

People make mistakes, we are human after all... having item restoration only available once for your entire account and years that you plan to play is stupid and needs to be changed.

Other MMO's have item restoration with reasonable restrictions, once a lifetime is not reasonable and you will have some very pissed off customers in the years to come.

I used to play the system in Aion with that, get a bad stone while disenchanting, claim you did it on accident/while drunk, try again after they refund. I made upwards of 150mil kinah in this way, gambling on eternal grade gear right after eternal was introduced.

I can see why they want to limit it strictly, but you're right that 1 per lifetime is way too restrictive. 3 chances seems fair here.

I don't think it needs to go. It stops people from abusing this feature. Yes people make mistakes but rarely this mistake is worth an item restoration. Bought the wrong myth piece or somehow deleted an i90 gear? It's not the end of the world, you can still get another. Only the MOST severe mistake should use this as a last resort option.

1/ year woud be nice

I don't know if it should go, but at the same time they are too strict on it.

My friend went to buy the three items for the relic +1 and there was a glitch because he selected it too fast and ended up getting the item, then the whm hat, then the item again in like less than a second. (he showed me the SS with time stamp). This wasn't his error because it means he would have had to tab to the item, then have it reset, and somehow tab it back to the item again (which he didn't).

According to reddit at the time this was a known glitch (not sure if fixed now).

They forced him to use his one-time restore to get his myth points back. Which imo, isn't right at all since this wasn't a player error.


As an aside, I think it would be nice if they allowed the buy back to last a little longer instead of wiping it as soon as you exist out of the buy/sell screen.

As well, I wouldn't say no to things like giving you 5 minutes to refund your tomes after purchasing something in case you bought the wrong thing on accident.

You can't make all the mistakes people made before you. Learn from others and don't do them again.

If you do, learn from it and don't do it again.

It should not go. If you are in to much of a rush to actually stop and read what you are clicking on TWICE then you deserve what you get. Being drunk, high, watching tv, in a rush etc not an excuse.

If there is a server error as Allyra said then yeah they should be more lenient.

Yeah lets have them take all employs making future content and put them on restoring item for the impatient...
Seriously if you can't NOT stick your fingers into the garbage disposal while it's on...
On that note yes I will show a little sympathy for those who have lost limbs IRL. We are human and subject to error.
Than again I don't want to see the price of subs go up to $29.99/mo. Because of people who are to lazy to pay attention. .

You could make it 3/life or 1/year and you would still get the same complaints

i'm lol'ed so hard at such people here and yours is the loudest!

Curious as to what item the OP already got restored (assuming he used his 1-time use) and what he is looking to have returned now.

I've been playing MMO's for years and never had to use this feature.

Too bad you dont get a single item restoration irl lol

It's quite obvious that restriction only applies when you have a made a mistake, if it's a bug, then the restoration wouldn't count against the one-time restriction. The restriction may eventually raise as accounts and game get older, but for now, it's one-time to keep people from abusing it.

Everybody gets one

I agree they need to be strict, I'm not disagreeing on that policy.. but once a lifetime? that's beyond unreasonable. It should be once every year.

yep if its a mistake on ur end then just deal with it. if its due to an in game bug, im pretty sure they'll refund u regardless of the 1 time per lifetime policy

maybe allowing these kinda of mistakes would be a good use of paid services..

maybe about $5-10 to recover an item within 2 days. Subject to game master approval still. the fee simply justifies the use of a game masters time. its low enough to allow you to get things back, but high enough to discourage constant abuse


i too have never made a mistake like this, but like someone said, we are human, it would be nice to have some way fix these things if we should make a mistake. It can happen. it it can happen more than once.

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Originally Posted by Kyandeisu

Too bad you dont get a single item restoration irl lol

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well, you kinda of do get restoration in real life, you can simply pick it up off the ground, or pull it out of the garbage. or exchange it at the store.

just pointing out that real life is actually not as harsh as the virtual world in this case.

What are you tossing in the game to need item restore more than once? Maybe once a year would be good. But I don't see how people are needing this service in FFXIV. Maybe people are going through all the discard menus cause I think it ask you twice if you want to discard. And if people are Materia Ass. their gear that is penta melded by mistake then they need to learn and take their time.

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Originally Posted by Skivvy

Curious as to what item the OP already got restored (assuming he used his 1-time use) and what he is looking to have returned now.

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This.

Also, all those people using the 1-time-item-restoration-thing to get a Fantasia Potion reimbursed make me laugh so hard... or for a piece of Darklight stuf... lulls

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Originally Posted by Allyra

My friend went to buy the three items for the relic +1 and there was a glitch because he selected it too fast and ended up getting the item, then the whm hat, then the item again in like less than a second. (he showed me the SS with time stamp). This wasn't his error because it means he would have had to tab to the item, then have it reset, and somehow tab it back to the item again (which he didn't).

According to reddit at the time this was a known glitch (not sure if fixed now).

They forced him to use his one-time restore to get his myth points back. Which imo, isn't right at all since this wasn't a player error.

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There was also the option to earn the myth points again and saving up the one-time restore.

As MMO's don't have a save feature (so you can restore yourself) I've always double checked before tossing stuff or buying expensive items and as such never needed a restore in years of online playing. One restore is more than enough in my opinion, people just need to be more careful.

A genuine glitch is a different matter and shouldn't be treated as a restore.

There is the option from the developers side to allow items purchased from vendors to be traded back for full point refund within x time limit, completly removing the need for them to worry about item restore and allowing players to do it themselfs. Seeing how buggy this ui is you sometimes get the wrong item upon purchase. Blizzard used to do item restore and item trades for players its one of the reasons they added this mechanic to their game so that the player base could trade items dropped in dungeons if someone rolled need by mistake, or if you purchased the wrong item from vendor. 2 hour limit to refund item or trade. Now FF would have to do it different since they dont allow trade in dungeons. But they could allow the players to refund items for the points within a said time.

The one time restore is fine, this game is so full of confirm boxes that you really need to have an immense brainfart if you want to drop something of great value or buy the wrong item.
Apart from that, at this point there is not a single item in this game which takes long to get.

Just pay attention and don't play under influence of alcohol or drugs.

I've never needed an item restored in any MMO I've played.

How incompetent or dishonest is someone to need a whole bunch of them?

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Originally Posted by Felis

There was also the option to earn the myth points again and saving up the one-time restore.

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That's a waste and not the players entire fault, He should have taken more time. If their is a glitch in the game which there was then he shouldn't have been forced to use his one time restore. If he had proof which he did then SE should have asked for it and took the right actions, But telling someone they have to wait 2 more weeks to get 900 more Myth isn't fair.


As for the OP he still never said why he needed to have one time restore more than once? When you throw away rare gear not only does it pop a menu, but you have to click the confirm box in it to toss the gear....... Guess someone used their Fantasia and doesn't like being a male.

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Originally Posted by Artemiz

A genuine glitch is a different matter and shouldn't be treated as a restore.

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It shouldn't, but even with the well-known glitch that was causing people to buy Valor Coronet when they clicked on Thavnairian Mist (the two items are in different tabs, so it's very unlikely to be user error), SE tells these people that they have to either eat the loss or use their one-time restore to fix this.

After the number of posts I saw about this, I bought my Mists one at a time as soon as I had the 300 myth, so if I clicked too fast and it tried to buy something else, it would fail.

i have personally never had to use the restore option and likely never will as i am very detailed to make sure i don't mess up, but i would still like to see it changed to once or twice a year at most. this gives you a little room for mistakes and glitches they know about to let people restore their items, but doesn't make you afraid to use your one restore per lifetime.

if se is going to count known glitches like their mist as a one time restore they need to have more than one per lifetime as they will have more than one glitch in game from now til the time the servers go down.

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Originally Posted by Arkista

That's a waste and not the players entire fault, He should have taken more time.

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Ya problem is he didn't know of the glitch until it happened and then he saw a thread about it on reddit afterwards. So he technically had no reason not to.

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If their is a glitch in the game which there was then he shouldn't have been forced to use his one time restore. If he had proof which he did then SE should have asked for it and took the right actions, But telling someone they have to wait 2 more weeks to get 900 more Myth isn't fair.

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Exactly. He had a screenshot of the whole thing (I saw it) He didn't even need the hat he ended up buying from the glitch. How is that right? (As a note, too this was before the myth cap raise so it was even longer.)

And ya as others mentioned this has become a well-known glitch. His incident isn't even some random isolated one. This means tons of people either had to have wasted myth or use up their one-time restore on something that amounts to SE's fault to begin with.

It's not like restoring items takes effort... a Certain MMO has the process practically automated for certain cases (vendored and disenchanted items). You get three restores every 30 days there, and I certainly can't think of anyone who abuses it.

This is a game. It's not some place where people should feel the need to get on their mighty high horses and demand that some person who made a mistake "deal" with it or "learn" from it or whatever. Mistakes happen, even to the most careful. There's no point in punishing people for it in a game.

I've been waiting since early October to have the myth earrings I bought by accident exchanged. Lazy GM is lazy.

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Originally Posted by Ichimaru

I've been waiting since early October to have the myth earrings I bought by accident exchanged. Lazy GM is lazy.

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Careless player is careless. Given the time that's elapsed if you haven't farmed up the Tomes so you can try again to buy the right ones clearly you didn't need them in the first place.

Good luck Ichimaru. I finally FINALLY got the item switched out for my one-time restore. Took them about a month + to even get in touch with me, then it was in-game mailings to say that they had been unable to get in touch with me (I've been on for a few hours every single night), and that if I still wanted the exchange done to drop the item bought by mistake, re-contact them, and I'd receive it. Finally just received it about a week ago. (I'd bought the Sorcerer's Tonban by mistake instead of Summoner's Waistclout.)


And gee, I really wish I was as super-awesome as you people that NEVER ever ever make a mistake, ever. Never click on the wrong thing, never click through too quickly because your dog is barking or the phone is ringing or you hear a strange noise in the house, or even just your FC is saying something that you want to respond to/get in on. Especially considering the twenty million confirmation things you have to click on in the game to do *anything* that have my (and probably others') eyes glazed over whenever I see one.

And yeah, you can always farm up more tomes, etc. But that takes time, and took even more time before patch 2.1, when the myth cap was 300. Especially annoying when you're trying to be as geared as possible for Coil, etc., and if you're not you're letting down your friends/FC mates as well as yourself.

Zero-tolerance policies of any type are a pain in the butt and silly. Things should be taken on a case by case basis. Especially in a game such as this one, that has various glitches and bugs that aren't always discovered right away, and where the GMs seem to take a "it's not our fault no matter what happens, it's ALWAYS the player's fault" policy.

So yeah, more than one item restoration would be good, and better yet, put in a system that lets us have a limited time to trade the item back in for the seals (before zoning out, within an hour, whatever) so that we don't have to pester the GMs with this crap in the first place.

Do you mean in case of a game glitch or in case you accidentally delete something?