Concerning Behemoth Mount and 180-day Subscriptions--Devs Help PLS

Printable View

12-19-2013, 09:57 AM
Bloodmoon

Concerning Behemoth Mount and 180-day Subscriptions--Devs Help PLS

I have contacted customer support with this issue, but the canned responses I received didn't convince me that the issue was truly delved into.

As the title suggests, I am among the many who purchased a 180-day sub at the launch of Mog Station and seem unable to push our paid time to 270 in order to receive those veteran awards.

It seems odd that those who have paid month to month, or purchased less than the maximum would have a way to receive this reward upon implementation, but those who put up their money 4 months in earnest, not knowing how the game would fare, do not.

If there is, in fact, a method of achieving this, please advise.

Respectfully,
12-19-2013, 10:03 AM
Phaus

I also find it ridiculous it's capped at 180, it's like SE doesn't even want my money.
12-19-2013, 10:13 AM
mesterjester

a member of my FC said you can add a timecard to your account and it will adjust your paid time and give you the correct veteran awards, even if you can't do that via credit card right now. i haven't tried that myself yet, but am in the same boat as you, so i might be doing that soon just to see if it works.
12-19-2013, 10:15 AM
ispano

Quote:

Originally Posted by mesterjester

a member of my FC said you can add a timecard to your account and it will adjust your paid time and give you the correct veteran awards, even if you can't do that via credit card right now. i haven't tried that myself yet, but am in the same boat as you, so i might be doing that soon just to see if it works.

NA doesn't have time cards. You have to suck it up and deal with it. It's not intended for everyone to get them at the same time anyways. Most people who got it subbed 90 days, then 180 when the 90 ended, which is right around 2.1 launch. You can wait til March. The plus side to this? You get whatever the 360 day reward is in march. The people who did 90 then 180 have to wait 3 months like you did.
12-19-2013, 10:26 AM
Sub-Xero

Quote:

Originally Posted by ispano

You have to suck it up and deal with it. It's not intended for everyone to get them at the same time anyways.

Nah, the whole thing is stupid. I'm not dying to have the items but SE should be willing to take 14 years worth of subscription fees from me if I'm willing to pay it up front.
12-19-2013, 10:36 AM
Tiny1Badger

There's already a thread on this topic: here
12-19-2013, 12:38 PM
ispano

Quote:

Originally Posted by Sub-Xero

Nah, the whole thing is stupid. I'm not dying to have the items but SE should be willing to take 14 years worth of subscription fees from me if I'm willing to pay it up front.

Then most mmos that do veteran rewards are worse? ie you have to wait the full amount of time before you get the rewards? No, YOU think it's stupid. It doesn't mean it is for everyone.
12-19-2013, 07:55 PM
Felis

Quote:

Originally Posted by Bloodmoon

It seems odd that those who have paid month to month, or purchased less than the maximum would have a way to receive this reward upon implementation, but those who put up their money 4 months in earnest, not knowing how the game would fare, do not.

See it this way:
In 3 months, when SE bring out the next veteran rewards, the people who get now the Behemoth mounts are the one who need to wait while you can be again in the server first group.
12-19-2013, 08:50 PM
KraggyKor

The Behemoth mount is f'ugly, why the hell would anyone want it and get all /emo about having to wait?

Quote:

Originally Posted by Felis

you can be again in the server first group.

Server firsts matter?

Really?

MMOs really do bring out sad people so often.
12-19-2013, 10:47 PM
BearGrylls

Quote:

Originally Posted by ispano

NA doesn't have time cards. You have to suck it up and deal with it. It's not intended for everyone to get them at the same time anyways. Most people who got it subbed 90 days, then 180 when the 90 ended, which is right around 2.1 launch. You can wait til March. The plus side to this? You get whatever the 360 day reward is in march. The people who did 90 then 180 have to wait 3 months like you did.

Even if NA had timecards it still wouldn't work. I'm an EU player who learned that the hard way. I bought some EU timecards but I can't even use them because it won't let me add any time that will put it over 180 days. I just hope these things don't expire.
12-20-2013, 10:05 AM
Sub-Xero

Quote:

Originally Posted by ispano

No, YOU think it's stupid.

Uh... duh. That's why I said it was stupid because I think it's stupid. Regardless, waiting the "full amount of time" is still less stupid than being unwilling to accept more money from your customers.