A problem occured while updating. Please restart FFIV: ARR (Beta Version)

[11006][20641][20643]

Those are the numbers that came along with the error message in the thread title. I've tried everything from deleting the download folder on my C Drive, turning off antivirus and firewall, and even tried to download the patch in safe mode. I even uninstalled and reinstalled, only to find I now have to download ALL the patches instead of one.

I've searched the internet tirelessly for a fix and I've been unable to download the stupid patch because this error always pops up. Please look into this matter for me. Advice from officials or anyone else would be much appreciated.

I am having the same problem as well.

I've disabled all start up items. Same error.
Restarted in Safe Mode with Network. Same error.

I'm connected directly to my cable modem. There are no firewalls. I'm also set as the DMZ for this computer.

same lame ass error here, did all the above as well, have this issue each patch, eventually it works somehow

Glad to know I'm not the only one having this problem. It's been three days since I've resubbed and I still haven't got to play at all because of this.

these issues have been a problem since beta =\ you would think SE would at least give us an explanation.

i have been downloading the game to try and fix crashing issues following the 2.1 patch. I have been struggling all day, with constant restarts of the download. In the end, i did 3 things, that either together, or maybe just one of them fixed the speed. 1. I activated a vpn connection 2. i disabled my anti-virus(avg free) 3. i disabled windows firewall

I will of course turn on the firewall and AV after the download completes in 5 minutes, but yeah, that seems to have done the trick.

still not working, same errors and issues, idk what to do now, almost done

If your connection is stable, pls try to limit your bandwidth to 700kb/s by use netlimit pro or something like that.
I think may be some error when you loading with high speed internet (my connection speed is 5mb/s, always failed for 50+ try)
For me, this method can be passed the patch at first time after tried all suggested ways from another ppl.
Hope it can help.

I tried the netlimiter, but it has no release version for windows 8, which is what I (unfortunately) have. Please keep the possible fixes coming people. You guys are being a lot more helpful than SE is at this point.

Bumping for justice. I still cannot get into the game.

same here, no solution and no idea what to do except unsub i guess till i can figure it out

Update: After talking to customer support twice, I've discovered that all of my files in my game folder have been marked as Read Only. However they refuse to stay unchecked in that category. I'm not sure what to do about this problem now.

Quote:

---

Originally Posted by Tolthden

Update: After talking to customer support twice, I've discovered that all of my files in my game folder have been marked as Read Only. However they refuse to stay unchecked in that category. I'm not sure what to do about this problem now.

---

What is the costumer support line?

Errors such as this are normally due to insufficient hdd space or possibly even UAC, try disabling UAC and see what happens?

I'm in the same boat.

Like many others I've:

-Confirmed plenty of HDD space.
- Disabled firewall
- Disabled anti-virus
- Deleted patch folder

I've tried everything and am getting this same issue. I was never even in the beta to begin with and downloaded a release client about a month after release so I dunno where this beta crap is coming from. SE won't even seem to acknowledge that this is a problem. *HOW* can we even hope to fix this without their help at this point? I do not want to be forced to cancel my sub for this game but I will not continue to pay for a game that I cannot play.

Quote:

---

Originally Posted by Akaiju

What is the costumer support line?

---

Akaiju,

If you go to the support section of the Lodestone, there will be a button at the bottom that says "Contact Us!". They have an option to speak with support via e-mail or live chat. I did the live chat version both times. The wait wasn't very long, and the second agent I spoke to was helpful. However the SECOND that you mention you might have found the problem, they'll immediately try to get rid of you and just tell you to contact them again if you continue to have the problem. I'm nearing the end of my rope here, and may very well have to unsubscribe until they implement a fix for this.

To everyone else, some more info that I learned.

-This game is not very compatible with Windows 8, which is what I have. That may have a roll in this issue. (Sincerely regret getting this garbage OS. For the love of God, stick with Windows 7.)
-My ISP (Time Warner) apparently has been a very problematic ISP with this game, and many people who have this have the problem that I have.
-For some unknown reason, ALL my game files are read only. I never recalled making this so via the installation, so be sure to check that. If you have the abnormal case that I have, which they won't STAY as a non-Read Only file, then we're SoL.

I'll try contacting customer support one more time after all this, probably tomorrow, and I will keep everyone updated in case a miracle happens. Since SE will probably never post here, I will act as a conduit for info for all you people with the same problem I have. I hope you all have a lot more luck getting this to work than I did.

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

- Furlamseere