Unable to progress in "The Unending War"

ISP: Bell

Type: DSL

Speed: 5 M/s

Date/Time: Dec 8 2013, 2PM Eastern

Character Name: Vincessio Valentine

Race: Elezen M

World: Excalibur

Class/Level: Drg 36

Area: Coerthas 25x y29

Solo

NPC: Edmelle

Monster: None

In- Game time: midday?

Steps:
Main story line quest. Could not interact with NPC Edmelle. Logged off and on, no change. Zoned, no change. As of writing this, I'm going to restart the quest line to see if she becomes available. Other players have stated they are having the same problem as I wrote this ticket.

I read in the resolved bug forum someone having trouble with this same quest, only with a different NPC.

Greetings Vincessio,

We are sorry to hear that you are having trouble progressing the game. In order for me to better assist you I need to collect more information before I send this report. If anyone else is having issues with this particular NPC please reply to this thread.

Thanks for your report!

im also having the same issue.

broken for me as well and there is a few others sitting here. the npc just acts like it has nothing to say.

same problem here

Count me in as well. And a few people (5-10)have come and gone with the same issue

Also having this issue, as is everyone that comes up to her while I was there..

Also having this issue with the NPC Edmelle. Attempts to speak with her to trigger the quest requirements does nothing outside of target her. A lot of other players also walk up to her and stand there with me before emoting disappointments and such, so I'm pretty sure this is happening to them too. I tried restarting the game but nothing happened. I also can't seem to abandon the quest so I'm just stuck in the storyline here for now.

Myself and my wife have also had this issue, on PC and PS3.

I'm also experiencing the issue. World: Excalibur. PC.

Hello! I and a couple others have experienced this issue as well.

The Unending War >
Speak with Edmelle >

Clicking on Edmelle creates no text-box. Can not progress in-game story because NPC isn't triggering the quest. Can not continue with story. Only indication of right-clicking is that my action bars become greyed-out for a split second before cancelling the action.

Screencap of Situation :
http://i.imgur.com/El8t73K.jpg

Any update on this yet? I know someone who is stuck on this and cannot progress.

Also on Excalibur I am trying to advance the quest and when you have to speak to Edmelle you cannot initiate dialogue with her. Upon right clicking her the UI flashes and a notification sound is played but no dialogue sequence initiates. No right click option that works. The two images show the UI flash and the quest icon above her head but, restarting the client, computer, and my internet connection do not resolve this issue as well as many others having the same issue coming in and out of the building. The issue was found by me at least yesterday and is still not resolved today.

Thanks,


https://dl.dropboxusercontent.com/u/...013_115335.png

https://dl.dropboxusercontent.com/u/...013_115603.png

I am having the same issue.

Ok dear GM or DEV obviously this is just an issue on Excalibur Server, Everyone that has posted is on Excalibur. Anyone know if this is fixed yet? My friend cannot progress anymore in the main story due to this.

I can confirm that this issue is still not resolved and yes only an issue on Excalibur as far as I know.

I am also having this issue, also on Excalibur.

They are about to fix it. just seen the maintenance pop up.

Greetings, players!

I am sorry that it has been a bit since we have gotten back to you about this particular situation. I can understand how frustrating it is to not be able to progress in the story for each of you. Rest assured that this has been brought to the attention of our superiors, and they are currently escalating it to the team who takes care of this sort of issue (Unresponsive NPCs and whatnot). Hopefully we should see a resolution shortly since it is currently being looked into. Thank you all for your continued patience!

Regards,
GM Xetyline

Quote:

---

Originally Posted by Xetyline

Greetings, players!

I am sorry that it has been a bit since we have gotten back to you about this particular situation. I can understand how frustrating it is to not be able to progress in the story for each of you. Rest assured that this has been brought to the attention of our superiors, and they are currently escalating it to the team who takes care of this sort of issue (Unresponsive NPCs and whatnot). Hopefully we should see a resolution shortly since it is currently being looked into. Thank you all for your continued patience!

Regards,
GM Xetyline

---

Thanks.

/10char

The issue is resolved and i just completed the quest.

Thanks everyone!

Can also confirm the issue is now fixed for me. Thanks Xetyline, Furlamseere, and the team that resolved the problem!

Thank you Vincessio for your posts concerning this issue and thank you for reporting it. It appears that this issue has been resolved; as such I'm going to close this thread. If you're still having problems, please create another bug report thread and use the bug reporting template found Here. Also, please state the steps you have attempted to resolve this issue.

- Furlamseere