Error: 20524

Can anyone help me? im new player and when it was updating 4/4 100% all of sudden error: 20524 what do i do? please help me out

All right people... if you couldn't help me out at least tell me how to contact square enix? im trying to find email address to contact them. please help me out. still can't get in ff14

Not on CD. just my computer-program files-square enix-final fantasy 14 and i see game.ver and boot.ver. game.ver is 2010.09.19.0000, boot.ver is 2010.09.18.0000 also i found patch ver... its at 1.17b. however i did change number message appear "Cannot create the C:/Programs Files/SquareEnix/FinalFantasyXIV/boot.ver file. Make sure that the path and file name are correct" what do i do now?

You weren't very clear about your problem. Was this error during download or right after it finished? If you got it after download is finished then its possible you're having windows/antivirus firewall to be blocking the update. Always, before updating the windows (assuming vista or 7) will pop a security window that will ask for confirmation before doing it. If you take too long to confirm the patcher will give a timeout error.

Anyway, try out the support page: http://support.na.square-enix.com/co...hp?id=902&la=1

There, goto "Get Support" > "Contact category: Technical Support" > "Contact sub-category: Update/Patch" > "Contact Details: 20524"

It will offer you an automated support. If it doesn't help, click at "Return to Knowledge Base Search" button at the bottom of screen and then next for SE online chat support option.

Ok I'll try to be clear. once i double-clicked final fantasy 14, all it did was checking updating... once both hits 100% error 20524 just appeared and i hit "ok" button and everything disappeared. Yes, right after it completed. Well perhap it have do with my pc? its laptop... XPS

So it actually didn't even start downloading? Checked patch and popped an error? I play it at laptop and it worked well so i'd assume that it isn't the laptop.

Is your patcher a blue or red screen? If its red the game isn't being able to connect to the internet (so the patcher wasn't able to even update self) What windows is yours? Try checking this:

Control Panel > System and Security > Windows Firewall > Allow a program to go thru firewall and yadda yadda (not sure how it is at english version of windows). There, search the FINAL FANTASY XIV BOOT at the list and check its checkbox if unchecked. If the checkbox was unchecked is because the firewall was blocking it from connecting. Once its checked, try updating it again.

final fantasy XIV boot is checked. so what else? lol i'll look what windows im using

ok its windows vista... and that final fantasy XIV boot box is already checked

What about the patcher color? Is its window blue? Because at vista and with it checked there the patcher is supposed to be able to connect.

I'm sorry Im not good with pc... how do i find color of the patcher? you mean after i double click icon of final fantasy 14? it pop blue box for download, then updater window is gray color to 100%

Fixed it rofl. Went to C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV and changed the date in the game.ver file.

Found this on another page. So appears you should change the date in your boot.ver file to 2010.09.19.0000 so that it matches your game.ver. Then after the new patch goes through it should have the correct dates.

Quote:

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Originally Posted by Quadricorn

I'm sorry Im not good with pc... how do i find color of the patcher? you mean after i double click icon of final fantasy 14? it pop blue box for download, then updater window is gray color to 100%

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Well, if it pops a blue box then the patcher is up to date. If it wasn't able to update self it would be red instead of blue...which means its connecting properly. Sorry i didn't say ir earlier...for some reason i overlooked it.

If what Judge Xero said doesn't work, i'd suggest you reinstalling the game...because seems like its working but something is amiss...maybe something was corrupted during patcher update.

Went to game.ver it show 2010.09.19.0000, when i went to boot.ver its 2010.09.18.0000 i tried change 18 to 19 and it refuse overwrite as save it wont let me save it. help me out

I see blue box... boot verison: 2010.09.18.0000 preparing to download... now box pop "allow this program..." i clicked continue now im on gray box... checking update files...

Well, this is correct. So it DL'ed it all and are installling...you're getting the error at this checking screen still? Error in this screen would only means that one or more of the downloaded files is corrupted...or else it just take about 20 min to check and install everything...

...or its exactly this >< Is your laptop plugged on energy? Sometimes the idle timer of it is what is messing the installation...sometimes the config is turning off stuff to save energy and ends up messing with it.

it reached 100% and still popped "Error: 20524" :-( im tired lol i m dying to play this game. i did email square.enix wonder what take them so long to answer

and yes of course my laptop is always plugged in. i dont use it if its not plugged inlol

I'm getting 11023. What the hell is wrong with this game?

Quote:

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Originally Posted by Quadricorn

Went to game.ver it show 2010.09.19.0000, when i went to boot.ver its 2010.09.18.0000 i tried change 18 to 19 and it refuse overwrite as save it wont let me save it. help me out

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Did you "Right Click" on the boot.ver? Then you have to open the file into Notepad or any other text editor. Make your changes in there and then save the file.

You may also have to copy the file to your desktop first, change it, then save it, then put it back in your program files.

Sometimes you don't have permissions to alter program files directly.

I did change date in game.ver and boot.ver... still error:20524... Im going to try and reinstall and then change boot.ver date to same game.ver Im getting tired of this but appreciate yall effort to help me

After uninstalling but before re-installing, delete the FFXIV folder under "My Games" manually. But back it up to your desktop first.

i have same problem here, are you resolved this problem

in my case i install ffxiv, but i had to format my pc for outher reason, now i try install and i have same problem

You can try manually setting the date in game.ver and boot.ver to the newest patch. Should be "2011.06.10.0000" for game and "2010.09.18.0000" for boot. Changing those files worked for most people with this bug I think.

Had this problem but fix now thanx for posting info guys.