Graphics card Errors

Hello,
I was quite hoping that the graphics card issues I experienced during beta had been ironed out by now, as I just returned from Afghanistan...but it seems as though the issue is still present. The game constantly crashes and recovers, giving me an error along the lines of "Your drivers have crashed and recovered". It does this constantly, to the point that it is impossible to play at all. I am currently running the 331.65 drivers on my GTX TITAN graphics card.
Is anyone else having these kinds of issues with newer cards? Again I had this problem in beta....but I thought by now it would have been sorted out :/

my gtx titans runs perfekt with the old driver not de new R drivers
dowgrade to the older one and test it

I tried retrograding to the .58 version and still no luck. Which driver are you running?

I've been getting this error too. Weeks of hardware stress tests, replacement and cleaning, fiddling with driver versions and settings, and trying different OS's all to no avail.
Today I've found this thread:
https://forums.geforce.com/default/t...g-this-issue/1
If this is truly not the fault of SE, then I'll find the answer. I'll post it when I do.

Tried downgrading up to 2 versions prior and still no dice. Will definitely be canceling my subscription if I can't get it resolved...no point otherwise :/

Edit: Not sure about the driver conflicts...the only Realtek device I have is my sound card....not like I can just disable it unless I want to not hear the game lol.

Microsoft article about adjusting TDR settings to hopefully avoid the reset if it's being triggered on the Windows side of things. Might be worth a read for some of you:

http://support.microsoft.com/kb/2665946

Quote:

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To resolve this issue, follow the steps in the methods starting with method 1 and then proceding with method 2 if that solution does not resolve the issue.

Method 1: Increase the GPU (Graphics Processing Unit) processing time by adjusting the Timeout Detection and Recovery registry value

Timeout Detection and Recovery is a Windows feature that can detect when video adapter hardware or a driver on your PC has taken longer than expected to complete an operation. When this happens, Windows attempts to recover and reset the graphics hardware. If the GPU is unable to recover and reset the graphics hardware in the time permitted (2 seconds), your system may become unresponsive, and display the error “Display driver stopped responding and has recovered.”

Giving the Timeout Detection and Recovery feature more time to complete this operation by adjusting the registry value, may resolve this issue.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up the registry in Windows 7, see Back up the registry

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I have a 660 Ti this problem also happens to me. Although all I get is a 5 second freeze followed by a black screen, everything goes back to normal after a few seconds.

I've seen this problem come up on other forums too and everyone who has this probem seems to have an Nvidia card.

Tried the registry edit btw, no dice. Is there a way to disable the TDR entirely?

No, you can't disable TDR.. It's somewhat fundamental to the changes MS made to the graphics system starting with Vista. Though there may be something to Method 3 as posted by Raist. I've noticed some errors with the Desktop Window Manager occurring in time with game crashes in the event viewer. I'm going to try setting the visual effects to best performance before starting the game tonight.

Tried it, no luck. I really don't understand what the problem is....
I've been trying for two days straight now....I give up.

I was having graphic driver crashes on a couple of games. What I had to do to fix my issue was a clean install of the driver (it's a kind of small checkbox in the install options). This may or may not fix your issue, but it's worth a shot.

On a side note, the clean install does reset everything. To include disabling SLI if you have it. So if you have any particular settings you want to keep, especially Globals, you may want to make a note of them so you can put them back.

Its not the drivers

Graphics card is not stable for god knows what reason.

Would people with this problem mind posting their PC specs? All I'm looking for is GPU and MB chip set, and if you're using a non-intel SATA controller like marvell. Maybe we will see a pattern.
Mine:
Nvidia GTX670
Chipset: X58
Using Marvell Controller

I've had this a few times in the past, it's always been an unstable graphics card. A few times because of too aggressive an overclock, once overheating and half a dozen faulty cards.

Quote:

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Originally Posted by reckless76

No, you can't disable TDR.. It's somewhat fundamental to the changes MS made to the graphics system starting with Vista. Though there may be something to Method 3 as posted by Raist. I've noticed some errors with the Desktop Window Manager occurring in time with game crashes in the event viewer. I'm going to try setting the visual effects to best performance before starting the game tonight.

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Tried this and will see what happens tonight. From what I can tell, the regedit fix simply changes the 2 second timeout to 8 seconds. Hypothetically, you might be able to set it to 60 in which windows would wait a full minute before starting the reset.

Quote:

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Originally Posted by Kajidourden

Hello,
I was quite hoping that the graphics card issues I experienced during beta had been ironed out by now, as I just returned from Afghanistan...but it seems as though the issue is still present. The game constantly crashes and recovers, giving me an error along the lines of "Your drivers have crashed and recovered". It does this constantly, to the point that it is impossible to play at all. I am currently running the 331.65 drivers on my GTX TITAN graphics card.
Is anyone else having these kinds of issues with newer cards? Again I had this problem in beta....but I thought by now it would have been sorted out :/

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I was getting the Windows popup about the nvidia drivers crashing.
Turned out that the voltage of my GTX 470 needed to be raised by about 50mV (.05V), and after that it was rock solid stable and I haven't seen that message in weeks.. I used to get the driver crashes everyday and I'm *NOT* running overclocked.

It had nothing to do with the drivers or Windows. The voltage is automatically set by the firmware of the card, but it can be overriden with overclocking software (MSI Afterburner, etc.)

Some of the cards in the GTX 470 series shipped with firmware that volted the cards at .915mV and other cards at 1.025mV. It has something to do with how well the graphics chip made it through the manufacturing process. If the manuf. volts the card wrong, you will get driver crashes.. Of course, you can get driver crashes for other reasons too.

The card I got was volted at .925mV out of the box by the manuf. It runs 90% of games stable and all the graphics benchmarks I could throw at it... but not FFXIV and not Crysis 2.. Volting it at .975mV fixed the driver crashes. Just keep in mind that it makes the card run hotter.

I dont have one of the newer cards, but I'd imagine it's the same.

Of course, you could also do what most people do in that situation.. Send the graphics card back to the manuf. and they'll probably set the card so that it defaults to a higher voltage or give you a different card.

Just as An fyi for everyone else who is having this issue:
I eventually got tired of troubleshooting and emailed EVGA. After walking me through some steps and having me take a screenshot of the crash running both precision and OC scanner, they came to the conclusion that my card was bad and are allowing me to RMA it. That being said...it will all depend on who you get assigned as a tech. Do yourself a favor and get in touch with your manufacturer and go through their troubleshooting steps. If it turns out that those don't work you will have nothing to lose by trying and might get a new card to test that possibility as well.

Please post what happens when you get your new card.

Thank you Kajidourden for your posts concerning this issue and for reporting it. It appears that this issue has been resolved; as such I'm going to close this thread. If this does continue to be a concern, please create another thread to further try to discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance. Also, please state the steps you have attempted to resolve this issue.