Cait Sith Doll

I never got mailed my Cait Sith Doll for pre-ordering the game, so I thought maybe I had to enter some code. I found this page: http://preorder.na.finalfantasyxiv.com/ and received a code, which I entered on the PS3, and I think it said something about the code not being valid. It just didn't work. Didn't mistype it. Just wondering how other people got their Cait Sith doll.. I'm not sure if I made a mistake.

Your too late. You missed the window for claiming the pre-order bonus items. Sorry :-/

This is not SE support. You would need to use that to get any resolution to your issue.

Also with 1,025 posts, You clearly have been active in the game and should have address this a while ago.

Thanks RhoddODduw. :3 Suppose I'll email SE and see if there's anything they could possibly do about it then. If not, well, that kinda sucks.. lol Shouldn't have been a limited time thing. The reason I pre-ordered in the first place was to get the item.

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Originally Posted by Kewitt

This is not SE support. You would need to use that to get any resolution to your issue.

Also with 1,025 posts, You clearly have been active in the game and should have address this a while ago.

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Kewitt, I'm aware that this is not SE support and made a decision to ask here before contacting them.
Also, I'm not sure what you think my post count has to do with anything. I've been out of the country for the last 5 months and haven't been home or on the game at all till just this week. I couldn't do anything while I wasn't home.

* In-game items can be redeemed by registering your preorder code via the FINAL FANTASY XIV: Mog Station.
* Preorder codes are valid until December 31, 2013.

http://na.finalfantasyxiv.com/pr/product/

Thanks Kewitt. The only problem is that my code is a 12 digit code for the PS3. Seems I can't enter it into the mog station, and the PS3 says it's invalid. I'll mail SE and see what they can do. Hoping they can fix it before the end of December.
Thanks all for the answers. <3

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Originally Posted by Nabiri

Thanks Kewitt. The only problem is that my code is a 12 digit code for the PS3. Seems I can't enter it into the mog station, and the PS3 says it's invalid. I'll mail SE and see what they can do. Hoping they can fix it before the end of December.
Thanks all for the answers. <3

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As far as I remember you have to convert your code here: http://preorder.eu.finalfantasyxiv.com/ to get a new code in the correct format to use on the mog station.

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Originally Posted by Astrus

As far as I remember you have to convert your code here: http://preorder.eu.finalfantasyxiv.com/ to get a new code in the correct format to use on the mog station.

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Even if I choose PC it still gives me the PS3 code that won't work. It still ends up: "XXXX-XXXX-XXXX"

It says: "Here is your PlayStation Promotion Code that will allow you to download the game from the PS Store, grant you early access to FINAL FANTASY XIV: A Realm Reborn, and the Cait Sith Doll Minion and Mog Cap in-game bonus items once the official service begins."

and:

"Select "Redeem Codes" on the PlayStation Store menu and enter the promotion code you received in email. Once the promotion code has been entered, proceed with the download process."

But when I enter the code there it won't work.

Thanks all for the suggestions. :) I'll leave it up to SE at this point. Gonna grab some breakfast and mail them.

I bought the CE edition from the Square-Enix store. For some reason they have no power over the pre-order codes and told me to contact the retailer.

Trading EU preorder code for NA one

The 12 digit code works on the PS3 fine most of the time, but unfortunately it is region tied to the PSN account. If for example they gave you a EU code, but your PSN was set to NA it wouldn't work. During early access people with NA accounts were sometimes being handed EU codes and the reverse. Though that should have long since been fixed.

Also back in early access I found that when I entered the code I had to enter it in the PSN Store redeem code because account management redeem code wouldn't accept it.

Oh, and I can't remember if this was a PC problem or a PS3 problem, but it is also case sensitive: you have to enter it all upper case.

I just entered my code today, and yes indeed the PS3 code doesnt look remotely like the code you need for the mogstation (I got 2 codes because of weird reasons and used both for my ps3 and pc copy)

Maybe ask the customer support where you should enter this specific code, because that code on it own seems to be just the download code for PSN but not the goodie code