Client does not close properly on exit.

Ever since maintenance this week, my client does not close properly when exiting FFXIV:ARR. It logs out into a black screen and just sits there. I have to end process in task manager to completely exit the programme.

Is anyone else experiencing this? Any suggestions or fixes?

Thanks
-Gand

Quote:

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Originally Posted by bamzilla

Ever since maintenance this week, my client does not close properly when exiting FFXIV:ARR. It logs out into a black screen and just sits there. I have to end process in task manager to completely exit the programme.

Is anyone else experiencing this? Any suggestions or fixes?


Thanks
-Gand

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That same thing has happened to me 3 times since the maintenance this week as well. I've had to open task manager and exit it through there. Sorry I have no suggestions on how avoid it, but at least now you know you aren't alone :)

How are you exiting it? I don't know if this'll help, but when in game try /shutdown (it'll confirm you want to logout and then logout and should close as well). At least that's how I always do it and never have any problems. Sorry if it's no help though!

It's happened to me as well. Not every time I exit, but three times now I've had to use task manager.

Just want to say this happened to me for the first time after the hotfix patch as well. Im on 1/2 so far so cant say how common it is yet.

Happening to me too.

Had the same problem with the exception that I didn't have to open the task manager. I just right clicked the ffxiv tab in the task bar and closed it. I also noticed this only happened to me when I logged out/exited the game when not in a sanctuary. May have been coincidence but worth noting.

Same issue

Alright, cool. Well not cool about the issue, but cool that it isn't local files. Thanks everyone!

And u make new thread cause ...? http://forum.square-enix.com/ffxiv/t...y-since-update

Almost every time since patch client window goes to black screen and I can only close through task manager. It uses about 200mb of memory and 1% cpu in that state.

Bump. Him has been doing the same thing.

I'm having the same issues. I logout using the exit command while in sanctuary and get a black screen that does not close. I have to use task manager to end process.

Bump. Same here, with mine it always happens every time I close my game (going into the keep then sleeping to exit game.) Just a black screen where I need to kill the program in task manager,

I used to have this problem as well. I think I might have gotten rid of it. Don't use Shutdown from inside the game, but rather Logout. When you are brought to the title screen, I noticed that the "Start" button is greyed out for approximately 2-3 seconds. If I exit or use the Red X to close the window before the "Start" button is not greyed out, then the game would hang. However, if I waited until the Start button is not longer greyed out, and then exited, the game seemed to close properly. Try it out for yourself and post here if it works for you.

hi, this is also happening to me and I have also noticed this only started since the hotfix.
When I log out or exit game (through menu or Rest room), the game exits and leaves me a black screen on windows 7 Premium 64 bit.
I then have to use Task manager to shut it down altogether.

Thanks

Greetings,

We understand that you are experiencing difficulties with the client not shutting down properly. There is already an open discussion regarding this same concern here. Please browse through this thread for any possible solutions you may not have tried yet. In an effort to consolidate information on this error, we ask that any additional information you gather be added to that thread. As such, we will be closing this particular thread. We apologize for any inconvenience. Thank you!