Account service fee.

Okay my account, ran out today. I went to the Square Enix, account web site. Went there to pay, my account feed. When I got there, I saw information about activating my account. Info says I will be charged, minimum of $1. Continuing on, it will ask for payment type. After you enter the type of payment, it asks for your credit card information. My problem is, giving anybody my credit info for nothing. No where before entering credit card information, does any thing state amount. $1 minimum is the closest thing. I cannot rightfully pay for something, with out amount of purchase. I will be willing to pay, the $1 minimum. Please tell me where, and I will gladly activate my account. In the future it is a good idea, when selling something. You tell your customer, how much what you offer costs.

this info?
in on the game site
http://na.finalfantasyxiv.com/pr/product/
there should also be a link to see the fee when you go to setup a sub

Quote:

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Legacy (must have played 1.0)
£6.89/€9.99/$9.99
days 30
# of char pre world 8
total char you can have 40

Entry
£7.69/€10.99/$12.99
days 30
# of char pre world 1
total char you can have 8

Standard
£8.99/€12.99/$14.99
days 30
# of char pre world 8
total char you can have 40

Standard
£8.39/€11.99/$13.99
days 90
# of char pre world 8
total char you can have 40

Standard
£7.69/€10.99/$12.99
days 180
# of char pre world 8
total char you can have 40

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I don't see why it's so hard to find especially when there are numerous other threads about this. I mean hell, even a cursory Google search yields easy results... https://www.google.com/#q=ff+14+sub+fee

Just lazy I tell ya.

The point is, I should not have to look. When my credit card information is entered, I want to see the price. Every other company, I have ever purchased anything from does. What makes Square Enix different? They must not believe in it, or don't want you to see it. Makes me scared to give them my information. Makes me think they are committing fraud or something. Scares me away, from using their services.

I don't trust it. https://secure.square-enix.com/accou...svc/mogstation here is where I pay, I expect there to be a price list here.

Oh yeah I might add. There are people talking about this type of thing, "How to protect yourself, from internet fraud." all over the internet. Never purchase anything, without clear information of what you are purchasing. Never purchase anything from a secondary website. There's more, look it up.

My feedback here is, update service site with clear pricing options, amount of purchase, and also price of any other service offered. This clearly is not the case, most importantly not trustworthy. I hope to see the change soon, as I am a Final Fantasy player and fan. Good luck!

you're either 70 and just learning how the internet works, or 13 and your parents have no idea how the internet works either

I agree with you, It bugged me too when the final price of subscription wasnt summarized for me at the end of the transaction. Just things that make you go " hmmmmm......."

Quote:

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Originally Posted by Elleray

you're either 70 and just learning how the internet works, or 13 and your parents have no idea how the internet works either

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It's business sense.

MAybe submit a ticket or stick to your original post instead of making multiple threads to complain. http://forum.square-enix.com/ffxiv/t...102633-Payment.

Just sayin. :)

I definitely agree with Samurninsai, it doesn't matter if the information is posted on other pages, when you make a payment the amount of money being deducted from your credit card should be posted right there during processing, it's basic business practice. Square-Enix may make a good game, but when it comes to account management they are incompetent idiots. As for me, I have tried making a payment from a valid credit card and they don't seem to want to take my payment. It also doesn't help that Square also tries to use an untrustworthy third party in UltimatePay, a business that is known for ripping people off, and I have yet to find a single positive review about them. Other MMO's as well as many other businesses have had simple and successful account management systems THAT WORK, it's time for Square to use a proven system instead of continuing this convoluted, useless piece of crap system that obviously doesn't work.