Missing Gear, Data integrity from 1.0 to 2.0 (krugen_white to Gero Dendetsu)

Hello,

I have tried many times over the last few months to get assistance regarding this issue and i am now at my wits end!

i have logged numerous email and in game bug reports, and i have had no response, i just called SE support number and was told to log here also. please help!

i am missing my primal gear from 1.0, i still see others with there and have done since BETA, and there for question why i do not have mine.

what am i missing:

Ifrit whm wand,
Ifrit BLM wand,
Ifrit sword.

Moogle Axe,
Moogle Nuckles.

these items have been missing since 2.0 began and i would realy like them back as they took time and effort to get.

Please assist me!

Yours sincerely

Krugen_white aka Gero Dendetsu

Did you try the calimity npc in one of the starter cities? Same guy you get your chuccobo whistle and gabbou horn from. Or check in the chest in the Inn.

The items are either in your armoire (if you put them there in 1.00 or they are on your retainers or the Calamity Salvager. SE has a big long page explaining to 1.0 players about the transfer, what to do, where your stuff is, etc