Ok here's the deal, I got caught up in this RMT account suspension with many other high end crafters. I can sort of live with this as its only a suspension and it has the greater good in mind(Kill RMT sellers). Not happy with it, but I can live with it.
So I buy an alternate account and attach it to may main service account with the intention of being able to mail to this account and use retainers since the current system does not let you mail to your alts without suing a 3rd party(Whats with that anyway?) So I level my Gladiator to 16 over the course of a day. Log out. Next time I log in this new account has also been suspended.
What the hell is going on. I was only angry before, but now I'm furious.
Can someone look into both my accounts please, and actually suspend the real accounts with people doing stuff that breaches the TOS.
Account suspension - again
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09-30-2013, 08:10 PMAphraellAccount suspension - again
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09-30-2013, 10:14 PMworldofneil
You need to contact them via web/live chat/phone, they don't reply to posts on these forums sorry.
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10-01-2013, 12:14 AMTpaloki
I think you're problem there....you attached it to your already suspended main account....
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10-01-2013, 12:23 AMZohnoReecho
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10-01-2013, 05:18 AMscarebearzI also think this, aka by being legit about it, you got screwed all over again.Quote:
Originally Posted by Tpaloki
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10-01-2013, 05:27 AMmikecoby
idk OP but your character looks like E.T.
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10-01-2013, 06:52 AMkaiyouske
Why would you buy another copy of the game when you know their customer support is horrible? That's like promoting someone to do a bad job.
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10-01-2013, 07:50 AMAphraell
I honestly thought as I'd done nothing wrong and I was fine to just add another service account until the other had been proven innocent.
Guess I was wrong :(. This is my first encounter with Square Enix - After reading Yoshi's letters to the community I thought this was going to be a great game and involve the community in its evolution. I couldn't have been more wrong. After reading the negativity on the forums and the lack of response with major issues I'm just amazed these people were even allowed to recreate FFXIV.
If this is the path they wish to tread I don't foresee a great future for A Realm Reborn. We had Before Meteor? I guess Meteor II is on its way and just hasn't landed yet. Its on its way. -
10-01-2013, 07:52 AMAphraellI don't have a suspended account, I had a suspended service. My line of thinking, though yours is mostly likely right.Quote:
Originally Posted by Tpaloki
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10-01-2013, 08:13 AMAphraell
http://support.eu.square-enix.com/fa...la=2&kid=68098
Wow guess I needed to read that. Though why the hell it would let me add a subscription service to my account though it already had a suspended account is a bit immoral. Since any others services on your account will also be suspended if 1 of the others is.
I'm utterly disgusted with this Customer Service and I wipe my hands of it.