Support Desk don't working

Thread name: Support Desk don't working
Time: Any time
Frequency: Always
World name: Ragnarok
Character name: Nyobe Vandred
NPC name: none
Monster name: None
Class/level: Any
Party or solo: Solo
Race: Miqote female
In-game time: Always
Area and coordinates: All areas
Steps:
I send reports of bugs/cheating and didn't receive any notification that my report was read and didn't receive any help with my currently bug.
History tab keeps trying to update all the time without showing anything.

Connection Specs
Type of internet connection/provider: Telefonica SA. 1mb
Modem maker/model number: Zyxel/Prestige 660HW-61
PC Specs
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Ultimate 64 bits (6.1, compilación 7600) (7600.win7_rtm.090713-1255)
SYSTEM_CPU Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 09/21/10 10:06:49 Ver: 08.00.15
SYSTEM_LANGAGE español (configuración regional: español)
SYSTEM_MEMORY 6135.117MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 12268.383MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.883GB SYSTEM_FREEDISC_SPACE 104.271GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 285
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 285
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1001.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2811.559 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1440 x 900 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2049
SYSTEM_GRAPHICS_DRIVER_DATE 21/06/2013 14:06:36
SYSTEM_GRAPHICS_DRIVER_LANGAGE Inglés
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 285
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 285
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1001.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2811.559 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2049
SYSTEM_GRAPHICS_DRIVER_DATE 21/06/2013 14:06:36
SYSTEM_GRAPHICS_DRIVER_LANGAGE Inglés
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Altavoces (SoundMAX Integrated Digital HD Audio)
SYSTEM_SOUND_DEVICE_ID {F75E4F6D-5DA3-4AC3-AAC5-E8175CD51058}
SYSTEM_SOUND_DEVICE_NAME ADIHdAud.sys
SYSTEM_SOUND_DRIVER_VERSION 6.10.0002.6585
SYSTEM_SOUND_DRIVER_LANGAGE Inglés
SYSTEM_SOUND_DRIVER_DATE 05/06/2009 17:42:04
SYSTEM_SOUND Interfaz SPDIF (SoundMAX Integrated Digital HD Audio)
SYSTEM_SOUND_DEVICE_ID {00F73DA7-825B-4103-A38D-F9C732DE0A64}
SYSTEM_SOUND_DEVICE_NAME ADIHdAud.sys
SYSTEM_SOUND_DRIVER_VERSION 6.10.0002.6585
SYSTEM_SOUND_DRIVER_LANGAGE Inglés
SYSTEM_SOUND_DRIVER_DATE 05/06/2009 17:42:04
SYSTEM_SOUND Salida digital (SoundMAX Integrated Digital HD Audio)
SYSTEM_SOUND_DEVICE_ID {C01E91E8-8AFD-4FBD-82D6-704EE78F7B4C}
SYSTEM_SOUND_DEVICE_NAME ADIHdAud.sys
SYSTEM_SOUND_DRIVER_VERSION 6.10.0002.6585
SYSTEM_SOUND_DRIVER_LANGAGE Inglés
SYSTEM_SOUND_DRIVER_DATE 05/06/2009 17:42:04


Browser Information
Name and version of the browser currently in-use: Chrome 29.0.1547.76 m
Internet Explorer Version: 8.0.7600.16385