Cannot Unlock The Howling Eye (Hard)

Time: 02:06 CST

Frequency: Once

World name: Cactuar

Character name: Angststern Shiva

NPC name: N/A

Monster name: N/A

Class/Level: Scholar/50

Party or solo: Solo and Party

In-game time: I don't recall

Area and coordinates: Central Coerthas X-34 Y-25

Steps:
I am on the final phase of the quest "In for Garuda Awakening" where you have to go to the aetheryte crystal at Central Coerthas X-34 Y-25, but when I activate the crystal it shows on-screen the large text reading "QUEST COMPLETE" and ""The Howling Eye (Hard)" unlocked" and "Duty Finder updated" and so on, but when I check the duty finder it has not been updated, the quest remains in my quest log and the duty finder is not updated. I attempted this while in a party, while solo, I tried logging out and back in, I tried shutting down the client entirely, and I tried zoning out and back in.

Connection Specs
- Type of internet connection/provider: DSL

- Modem maker/model number: Westell/I don't recall

Make some space in your inventory.

Greetings Angststern,

We appreciate you taking the time to report the trouble you are having to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. As Kuroi_Tsuki mentioned, have you checked to see if your inventory is full? If you could please provide that information, we will make sure that your report is looked into so we can try to resolve it.

Regards,
Xetyline

i had this same issue and i made space in my innovatory like Kuroi_Tsuki said and worked thanks for the help and hope this helps you

Hello! Thank you all for your posts concerning this issue. It appears that this issue has been resolved, as such I'm going to close this thread. If you're still experiencing the aforementioned problems, please make another thread, and use the bug reporting template found Here to ensure we notify the appropriate parties. Thanks again!