UNABLE TO LOAD CHARACTER DATA (PS3)

I tried to log into my account today Sept. 19, 2013 @ 06:50 AM and the system is saying unable to load character data. No error code.

Cox Cable

PS3 Slim 260 GB / 200 GB Free

Character: Chevy FoFo

Server: Goblin

People had this error when they loaded their character data in the benchmark tool...

Are you able to create another character and see if you can load it?

Have you submitted a ticket?

If a new char works try deleting the game/char settings from the PS3 folders.

Quote:

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Originally Posted by ZohnoReecho

If a new char works try deleting the game/char settings from the PS3 folders.

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I deleted the game saved data still didn't work. It looks like it's is the way I log out I have to select exit game instead of log off. I only tried it from my inn room so not sure it this will work outside the inn due to the fact I have to reset all my settings and hotbar.

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.