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I would like to set up payment and upgrade to collector's edition, but I keep getting 'Error 601.' I've played since 1.0 was released and would like to continue playing now. Only have 1 day left. I really don't want to have to use crysta. SE, how about an update about this.
http://www.bluegartr.com/threads/106...37#post5024337
See if what's written in this post is similar to your case.
Yes, I am stationed overseas so I see the where there are added issues for getting this resolved. Even though my account has expired, I am very limited on payment options. I even went to the local convenient store and bought a 30 day card, but I don't get the option to input the information. To I emailed the customer service and I get the generic email that say say if you are having this problem the click this link...None of them met the requirement. So I tried the online chat support. Was in queue 161, waited for 2 hours and when I was queue 2, I get bumped. I don't know, what gives? I have a click and buy account set up, but Mog Station doesn't give me the option to use it. With my location, I really don't know what else to do.