Hello SE team, I recently had the unfortunate experiencing a fail group for the Relic Reborn quest chain for killing the Chimera. I meant to drop my group but not my duty quest. I placed in 3 tickets for the restoration of my Book so I do not lose my 40k invested into it upon these tickets being submitted they all got denied and I am really worried about the loss of my quest progress for my Summoner. I feel like the game masters have looked the other way and done me a deservice. I would of liked the item to be restored at least so I can continue my quest chain.
Please Help!
Abadonment of Relic Quest
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09-13-2013, 05:48 AMAldriiAbadonment of Relic Quest
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10-03-2013, 12:43 AMkush_seekersimilar problem
I was grinding out Garuda HM for 2 days finally beat it and my relic quest was gone (I didn't abandon it, it just vanished) thats alot of time and gill invested, and Sqenix doesn't seem to care at all, I put in a ticket and they told me to post here, good thing i'm still on free play so i dont acctually have to spend money on this broken game with shitty support!
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10-03-2013, 03:45 AMConnaI'm sorry,but isn't this your fault I mean how do you mistake the journal which looks nothing like a group menu for the group menu...?Quote:
Originally Posted by Aldrii
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10-03-2013, 04:28 AMZeilaYou have to kind of go out of your way to cancel your quest as leaving a group is in a different area than your journal. I don't think SE can help user error.Quote:
Originally Posted by Aldrii
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10-17-2013, 09:56 PMBoretalith
It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.