Collector's Edition . . .
So here's the dilemma I'm having . . I pre ordered FFXIV:ARR collector's edition and had it paid off. When it was shipped, I waited eagerly like everyone else to get my physical copy even though I was playing the digital one already. When the 27th came along though I didn't get my copy. Looking at the tracker it said it was sent to a completely different city. Come to find out (by calling that post office), They just put my name down and the first 5 digits of my number as the zip code. They sent it back because it would need more money and ever since then I've been trying to contact Square without any luck. I am one of those people who love having that physical copy as well, especially since it's collector's.. Is there any other way to get a hold of them? I've waited over 2 hours on hold speaking to no one on the phone number.. the email is useless.. and live chat just has you wait over an hour on a que to tell you that all agents are currently busy and cancel the wait... Please help!