Bought CE Edtion, says i don't have it.

Good day fellow adventurers!

I'm happy to say i'm loving this game so far, i even bought the Collector's Edition for PC!

But i'm having a problem i can't fix:

You see, i was part of the beta, and altough i erased my beta character, as soon as i got my box, i rapidly registered the key that came with the game to my beta account. This is where it gets strange.

In the Mog Station, it says i have the standard edition and if i want the CE items i have to buy the Digital Upgrade, it doesn't make sense!

The game came with 2 keys: a registration code for the game, and a product code for the SE account.

I tried to contact support via email to no avail; any of you know what's going on?

Thank you for your time :)