No Sound with Sound Blaster Tactic 3D Rage Wireless headset
Receiving no game sound using the Sound Blaster Tactic 3D Rage Wireless headset.
Sound works fine with EVERY other windows application (Teamspeak, Winamp, Netflix, etc) In all cases below I tried ONLY running FFXIV (with nothing else running,) after a clean reboot of my PC.
Occurrence: Always
Steps tried to alleviate the problem:
1. Reboot Game, reinstalled game
2. Reboot computer
3. Reinstalled Sound Blaster sound drivers
4. Removed sound drivers
5. Updated headset drivers, and firmware.
System Information:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Jerry\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
SYSTEM_CPU AMD FX(tm)-6100 Six-Core Processor (6 CPUs), ~3.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 3
SYSTEM_BIOS BIOS Date: 11/16/11 14:03:41 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 10014.891MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 11486.891MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.760GB SYSTEM_FREEDISC_SPACE 375.368GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 694.514GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 1366.721GB
SYSTEM_STORAGE L:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 189.617GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 560 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 560 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 972.434 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3071.887 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2049
SYSTEM_GRAPHICS_DRIVER_DATE 6/21/2013 8:06:36 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 560 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 560 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 972.434 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3071.887 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1680 x 1050 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2049
SYSTEM_GRAPHICS_DRIVER_DATE 6/21/2013 8:06:36 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset (SB Tactic3D Rage Wireless)
SYSTEM_SOUND_DEVICE_ID {66E0AF47-CDAF-485D-9E96-47EE179D7CCF}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.9200.16384
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/25/2012 10:26:27 PM
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {284BFC07-8AA1-486E-A586-C3CF2BD13560}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.9200.16496
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/8/2013 11:59:47 PM
SYSTEM_SOUND COB-1 (2- NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {2F249A55-4F52-4BEA-B0B2-C48E3A27AD45}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0024.0002
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/25/2013 1:27:45 AM
SYSTEM_SOUND Speakers (USB Audio Device)
SYSTEM_SOUND_DEVICE_ID {F7F8CA17-17E5-4437-9FD2-78CAC96BF949}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.9200.16384
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/25/2012 10:26:27 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6E6C3440-05A3-11E3-8001444553540000}
SYSTEM_INPUT_NAME SB Tactic3D Rage Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {00F1D0F0-E1A4-11E2-8001444553540000}
SYSTEM_INPUT_NAME 6 axis 24 button device with hat switch
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {00F21F10-E1A4-11E2-8003444553540000}
SYSTEM_INPUT_NAME Razer Anansi
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {865B3320-FDE8-11E2-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {00F24620-E1A4-11E2-8005444553540000}
SYSTEM_INPUT_NAME Razer Anansi
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
RocketDock
FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
7-Zip 9.20
Adobe Shockwave Player 12.0
RoboForm 7-9-1-1 (All Users)
BitRaider Web Client
Contour Storyteller
Digital Copy
DVDFab 9.0.5.5 (26/07/2013)
DVDFab Media Player 2
DVDFab Media Player 1.0.3.5 (22/03/2013)
DVDFab Passkey 8.1.0.2 (12/07/2013)
Google Chrome
HP Photo Creations
Legacy 7.5
Notepad++
NVIDIA Stereoscopic 3D Driver
qBittorrent 3.0.11
Rainmeter
RocketDock 1.3.5
Streamripper (Remove only)
Creative System Information
TeamSpeak 3 Client
VMware Workstation
Winamp
tools-freebsd
Razer Synapse 2.0
SDFormatter
tools-netware
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Java 7 Update 25
FINAL FANTASY XIV - A Realm Reborn
NVIDIA PhysX
Java Auto Updater
VSO Media Player 1.3.5.461
Apple Application Support
swMSM
HP Photosmart 7510 series Help
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106
HP Update
Microsoft Visual C++ 2005 Redistributable
Eye-Fi Center 3.4
Apple Software Update
Microsoft Visual C++ 2005 Redistributable
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Localization Component
Google Earth
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Google Update Helper
tools-solaris
tools-winPre2k
QuickTime
tools-linux
Google Talk Plugin
tools-windows
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00000D90
C:\Program Files (x86)\ContourStoryteller\ContourAutoplay.exe 000013C8
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001328
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe 000007C0
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe 0000123C
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00000860
C:\Program Files (x86)\RocketDock\RocketDock.exe 0000125C
C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe 000013BC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000FC0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00000338
C:\Program Files\Microsoft Office 15\Root\Office15\MsoSync.exe 00000B14
C:\Program Files\Microsoft Office 15\Root\VFS\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\CSISYNCCLIENT.EXE 0000104C
C:\Users\Jerry\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe 00001278