How to contact a GM? <Sad Mog Eyes>

I recently submitted a support ticket and got the following response:

Quote:

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Originally Posted by <support_na_ig2@square-enix.com>

Hello and thank you for your GM call. Unfortunately, the matter you have reported cannot be addressed through an email with the information provided. For assistance, please contact a Game Master in-game, and we will work to provide you with the best possible resolution. Thank you for your patience, and best wishes to you.
FINAL FANTASY XIV Game Master Team

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How does one contact a GM in game? I have navigated the Support Desk menus in-game and nothing seems readily obvious as to how to actually do this.

A sad moggie is sad.

http://www.darkenvane.com/other/ffxiv/sad_mog.jpg

Weird. I know some games have a built in feature to ping a GM but, FF14 doesn't have anything like that

Try report harassment and see if that works.

I have replied using the "Bug Report" function, though this was not technically a bug. We can hope that my promise of sending a group hug from a dozen warm and fuzzy moogles might expedite the process, but one cannot be too certain in these cold and cynical times...

^o^