Cannot see Mineral Deposits

Time: 4:32 PM EST
Frequency: Twice so far
World name: Lamia
Character name: Xaoh Jawantal
NPC name: n/a
Monster name: n/a
Class/Level: Miner Level 1
Party or solo: Solo
In-game time: 4:32 PM
Area and coordinates: Central Thanalan, X: 31 Y: 6
Steps:
1. I have activated Prospect and do not see any Mineral deposits on my minimap nor can I find any on the ground anywhere.
2. I went through the gate the quest told me to, and several guides I have read online have indicated there should be mineral deposits here.
3. I have watched other players hitting things with their pickaxes, I know they're mining deposits, but I can't see anything.
4. I have already attempted logging out and then logging back in but this hasn't helped yet.

Connection Specs
- Type of internet connection/provider: Wireless router, Comcast
- Modem maker/model number: ??????

PC Specs
-=-=-=-=- System Information -=-=-=-=-
Processor: Intel Pentium CPU G850 @ 2.90 GHZ

Installed memory (RAM): 4.00 GB

System type: 64-bit operating system

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Seriously there's a guy right in front of me and he's hitting something with a pickaxe I don't understand what I could possibly be doing wrong.

Thank you for posting your concerns about being unable to see mineral deposits. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!