Cannot turn in "Shadows Uncast" - Immortal Flames Promotion

Time: September 2nd, 2013; Around 2 PM
Frequency: Always
World name: Leviathan
Character name: Garak Blacklight, Hyur Male
NPC name: Swift <<Flame Commander>>
Monster name: N/A
Class/Level: BLM/49
Party or solo: Solo
In-game time: N/A
Area and coordinates: Ul'Dah - Steps of Nald: Hall of Flames
Steps:
1. Accepted "Shadows Uncast" from Swift for promotion from Flame Sergeant First Class to Chief Flame Sergeant
2. Completed the instance (Dzemael Darkhold) and returned to Swift to turn in.
3. Read through the completion text, hit "Complete", "Quest Complete" appears across my screen and plays fanfare music. The chat log also says the quest has been completed.
4. Attempted multiple times to complete the quest with no effect.

Connection Specs
- Type of internet connection/provider: Hi-Speed, Time Warner Cable
- Modem maker/model number: N/A, dorm internet, no idea.

PC Specs
-=-=-=-=- System Information -=-=-=-=-
Operating Systen: Windows 7 Home Premium - 64 Bit, Service Pack 1
Processor: Intel(R) Core(TM) i5-2500K CPU @3.30 GHz 3.60 GHz
Memory: 8 GB
Graphics Card: Nvidia GTX 560ti Twin Frozr II
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Browser Information
- Name and version of the browser currently in-use: Mozilla Firefox 23.0.1 (Up-To-Date)

I've had the exact same problem for 3 days now. I've dropped it and re-done the quest each day now.... I'm over it... fix it

Also having this problem.

I have the same problem with 2 other quests. Have anyone found a fix?

Me too, maybe need more seals?

Somebody know how many seals need for promotion?
I got near 10k, but maybe need more...

Quote:

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Originally Posted by Pizzita_Kawaii

Me too, maybe need more seals?

Somebody know how many seals need for promotion?
I got near 10k, but maybe need more...

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I don't think that's the issue. Several people have this problem "3. Read through the completion text, hit "Complete", "Quest Complete" appears across my screen and plays fanfare music. The chat log also says the quest has been completed." with other quests that are not grand company related.

Same problem SE fix it I want to level up GC. btw did any of you finish the rank 2 GC hunting log? I didn't so maybe that might have something to do with it.

Edit: I found a fix. Just complete your GC hunting log 2 and it should work. It did for me however now the quest required to advance farther is not showing up. It could be bugged as well. Good Luck people.