Email sent by SE digital version psn was broken [europe] - Refund instructions

Dear xxxxxxxxx,

Thank you for contacting the Square Enix Support Centre.


We are very sorry for the delay in getting back to you.

Unfortunately the digital version of FFXIV downlodable from PS Store was broken. You should forward SONY a request for a full refund. For further assistance, please contant us via the Live Chat through the SQUARE ENIX support site.

We sincerely apologise for the inconvenience.


Kind regards,

The Square Enix Support Centre team