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I will try doing this here as reporting my problem through the standard bug reporting system failed to bring results.
I paly 2 characters in FFXIV; Rizon Cerberus and a secondary Ldocrow Cerberus. My problem is with my secondary. Everytime I log out of this character my retainer drops out from its place in the Upper Tailor's Row in Ul'dah. I do not have this problem with my main charater's retainers. Can anyone help?
Greetings, Rizon!
Thank you for posting your concerns about your retainer being unsummoned on your second character. In order to make sure that we have enough information for an investigation, it would be a great help to us if you provided as much information as you can in the following form:
Thread Title:
Short outline explaining what sort of issue you are experiencing.
Platform:
Specify which version of Windows was in use to play the game.
ISP:
Name of ISP you use to connect to the Internet.
Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)
Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)
Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)
Frequency:
State how frequently the issue occurs. Please select from the following.
1.Always
2.Sometimes
3.Once (Did not reproduce)
4.Unknown
Character Name:
Which character did the issue occur with?
Race:
Race of your character when the issue occurred.
(Eleze M, Eleze F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)
World:
World where the issue occurred.
Class/Skill Rank:
Class and skill rank of your character when the issue occurred.
Physical Level:
Physical level of your character when the issue occurred.
Area and Coordinates:
Area and map coordinates where the issue occurred.
Party or Solo:
If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
*If you wrote "Party" or "Alliance", please also include the number of members.
NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write "None".
Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write "None".
In-Game Time:
Please list the in-game time that the issue occurred.
Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.
•What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
•Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
•If you were using macro commands when the issue occurred, please include the details of the command.
•In case the error message appeared when the issue occurred, please include what the message said.
*In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.
Thanks for your participation!