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I believe having an option to add friends and form duties cross-servers would be great in order to make instances from duty finder less anti-social and more memorable. I've found amazing groups and it sucks when you can't keep the same party and keep going - such as for HM Ifrit runs.
I would completely agree, i've come across some good players that i got on well with, would have loved to add them. Also use a cross-server party system and friend list within the duty finder matching groups, so you can play with them whenever. I think WoW did this and it is probably the best thing they ever did :P
Also being able to invite someone you know into an ongoing duty would be nice.
If this is currently possible...someone tell me how. /invite did not work and the option to invite them in didn't show on right clicking their name in FC chat. We could have actually finished a horrible run that failed due to a bad tank, but I wasn't able to invite our tank in so we had to redo the whole place.