Takes 1-2 minutes to load up quest givers. Am i the only one?

Hi all. I've been getting this problem since pretty much the start of playing here. I have asked my Free Company members If they have experienced this but It seems I'm the only one. It's quiet annoying as I also sometimes get delayed attacks with mobs too making questing sometime's Impossible. I know location could be a factor here as I'm In the UK and the servers are based In Canada. I've been in contact with my ISP which Is BT and they are Adimant that they aren't throttling my connection to which I've been rather suspect of since the start. So if anyone else getting this Issue with long loading NPCs and delayed mob attacks and serious FPS drop at times? Please help. i would like to know others matters and opions on the matter as when the game runs properly It's a stellar experience and a joy to play. :D