why did my character vanish from login....?

I will start by saying I am a ps3 player. When I try to start the game today it had a high chance of not being able to pull up the NA/EU servers (very understandable) however what is not understandable is why when I logged in for the the first time in three days the game acted like I never created a character...
I just reinstalled the game from my bluray since the open beta/early access client stopped working.
Now the weirder thing is that I can create a new character, login with them no problem, and play around with them again no problem, log out and shut the game down, open it back up and see the new character but not the old one....., and once again login and out with them no problem....

I have searched the forums and did not find anything that seemed like what my problem is.

I would love any help I can get at this point.

when was the last time you 'saw your character' so to speak?

Might you have done something with registration that made you leave a service account behind without you noticing? (and now you;re using a new service account)
I did hear SE are quite adamant about never ever, deleting characters. It's one of the closest things thy have to a prime directive.

I do not think so since I see both characters on this account when it made me chose between the new one I saw today and the old one shown to the left.

I last logged in with my character Thursday evening around 9 CST.

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why did my character vanish from login....?

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Having abandonment issues, are we?

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Originally Posted by Arminus

Having abandonment issues, are we?

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Oh you know me so well.

Is anyone else having an issue like this?