How many customer are they losing per day do you think?
After the 10th day of not being able to consistently log in, how many players do you think SE is losing per day? I know I'm seriously considering dropping this game if I can't play next weekend.
If they have 230,000 connections, then they probably have another 200,000 trying to log in at any given time. I bet if the problem isn't fixed by them in the next week or so that the problem will fix itself simply by people dropping this game for something else.
I know if I was CEO of SE I'd be firing a lot of people for screwing up this project and losing SE a boat load of money. Just saying.