Haven't been able to play since Thursday.

I tried to add my code to my account and it made me a whole new account under my user name, now instead of having my time and other items on my character I'm stuck with a account 1 and account 2. This is not what I want, I've sent in a ticket about it, Yet to receive a response. Pretty upset that I haven't gotten to play and my subscription days are just going to waste.

You have to call support hotline my wait time was 6 hours tell them your ticket number problem and wait I finished 3 days ago still waiting with nothing to do.

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Originally Posted by islyfoxx

I tried to add my code to my account and it made me a whole new account under my user name, now instead of having my time and other items on my character I'm stuck with a account 1 and account 2. This is not what I want, I've sent in a ticket about it, Yet to receive a response. Pretty upset that I haven't gotten to play and my subscription days are just going to waste.

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same here bro , my issue has been error 1017 24/7 since thursday evening !!

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Originally Posted by ShiroHaato

You have to call support hotline my wait time was 6 hours tell them your ticket number problem and wait I finished 3 days ago still waiting with nothing to do.

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When i called the hot line it said it was closed, to call back during regular hours..

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Originally Posted by FFVII

same here bro , my issue has been error 1017 24/7 since thursday evening !!

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Its not a 1017 error its a Right code on the Wrong account problem...