D/C'd After Guildhest & can't log back in. Character location also changed

ISP:
Comcast

Type of Internet Connection:
DSL

Internet Connection Speed:
over 2MbPS

Date & Time:
9/1/03 at around 2:02 PM EST

Frequency:
Can't log in (1017 or 10102 Error): 1. Always
Disconnected after Instance finishes: 2. Sometimes
Location change: 3. Once

Character Name:
Neophyte Redglare

Race:
Miqo'te Female

World:
Excalibur

Class and Level:
Conjurer, level 11

Area and Map Coordinates:
Nearby the Silver Bazaar in Thanalan (was in instance being transferred back to Bazaar when disconnected)

Party or Solo:
Solo, but was returning from finished Guildhest.

NPC Name:
None.

Monster Name:
None.

In-game Time:
About 1 or 2 PM

Steps:

• I was returning to Thanalan from an instanced Guildhest when I got an error (I don't remember the code) that said I lost connection to the server
• After being disconnected, I restarted the game and tried to log back in, but I continued to get the 1017 and 10102 errors
• When on the character screen for Neophyte Redglare, it listed her location as Middle La Noscea rather than somewhere in Thanalan
• Friends I was playing with also report that the game says that I am "still online" and appear to "be in a cutscene" when I shared the issue with them
• I have tried to restart my game console (PS3) and the game itself numerous times, but nothing helps the issue and I am still unable to log back onto Neophyte Redglare.