So The Servers Were Taken Down To Fix Boots during Instances...

After about 3 hours of trying to get into the game, I finally get in. Jump on the duty finder to run Copperbell Mines for my main quest progression. I get in, life is looking good...when suddenly I am disconnected in the midst of fighting.

......Yaaaaaaaaaaay. So now I get to start the process all over again.

My main concern was, I'm pretty sure they brough the servers down yesterday (Maybe the day previous) to fix that issue, no?

On a side note, I never got into early access. My code registered from the pre-order....but I was never given permission to enter the game. Tried CS (hahaha) and got no response. The saddest part about it is that it seems I've been shorted my pre-order items as well :/

Good times, right?

anyone who can prove they were denied items or access should be allowed to contact GM's for compensation once they get things running decently.

Is this a confirmed thing? Or is it just what should happen?