Legacy mark not showing

Hi my Legacy mark is not showing on khisanth Burfoot but it is showing on khisanth majeree on the same server.

when i logged on i had no legacy gear in post i spoke to Gms who sent me most of the stuff except the beomoth barding for chocobo and my Legacy mark not showing on the named character


Time: All the time
Frequency: Permanently
World name: Ragnarok
Character name: Khisanth Burfoot
NPC name: N/A
Monster name: N/A
Class/Level: All levells All Classes
Party or solo: Both
In-game time: All the time
Area and coordinates: Every location

Steps
1. Tried Legacy mark on and off nothing
2. Was not showing when i checked 5 mins after being in the game


Connection Specs
- Type of internet connection/provider: Virign Broadband Fibre optic
- Modem maker/model number:Virgin Superhub

PC Specs
-=-=-=-=- System Information -=-=-=-=-
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name GARETH-PC
System Manufacturer Gigabyte Technology Co., Ltd.
System Model X48-DQ6
System Type x64-based PC
Processor Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz, 2833 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Award Software International, Inc. F8D, 24/04/2009
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Gareth-PC\Gareth
Time Zone GMT Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 8.00 GB
Available Physical Memory 3.52 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 9.43 GB
Page File Space 8.00 GB
Page File D:\pagefile.sys

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-



Gamepad Manufacturer: Microsoft
Gamepad Model Name: Xbox controller
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use: Google Chrome
- Internet Explorer Version:latest version