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I haven't seen anything about this yet, maybe because its minor. Maybe someone could help me understand. I bought the digital download collectors edition thinking you would receive the mount. When I typed in the unlock code it only gave me the sith doll and cap. Did I buy the wrong Collectors edition?
The code you entered is the Early Access/Pre order code in other word its not your Collector Edition code. Check your spam folder maybe the mail sent with the code went there, if not contact the store you bought the game for a missing key.
I bought the game from SE and had to log in to the findmyorder site to find my CE code to register. Then you go to the mogstation and add the game, put that code on, and voila! Next time u log in you will have your CE items in the mail ^_^