Lets just start posting all the mmos sites forums that we know got same issues. There customer service sucks. been trying win the lotto for 5 days now.
http://www.mmorpg.com/index.cfm
http://na.square-enix.com/us/games/f...#comment-87706
http://ffxiv.zam.com/
http://www.ign.com/
http://massively.joystiq.com/