Request for information: ISPs and P2P throttling

Hi all,

As posted elsewhere before, we are investigating issues that might be caused by ISPs classifying FINAL FANTASY XIV: A Realm Reborn as P2P software.

To give us a clearer view on how widespread this issue is, it would be much appreciated if everyone who experienced such issues could post the following information as a reply to this thread:

- Name of ISP
- Country of Residence
- When does the problem occur (always, only during specific times?)
- Reference number from your ISP, if you raised this matter with them

Again, my apologies for the trouble this is causing and thank you for your cooperation!
- Aethingie

Time warner cable
united states (california)
ittermittenly over twenty minutes
they have confirmed it over the phone no reference number though they are reseting my modem : /.

- Telenor
- Denmark
- Just started for me about 2 hours ago give or take

- Orange/EE
- UK
- After 6pm GMT onwards till about 11 or 12pm GMT and this happens every night, I play many hours during the daytime no problem at all but as soon as it hits 6pm I get a massive noticeable lag and not being able to click on npc's and being stuck in menus for up to 5mins at times.

I am definitely being throttled at these times.

Name of ISP: BT
Country: UK/England
Time: From 6pm to 12am. Everyday since the start of the headstart.

-BT
-United Kingdom
-Everyday 6pm until 11pm/midnight

BT
UK
Always.

-BT
-United Kingdom
-Everyday 6pm until 11pm/midnight

Verizon Fios
US Virginia
Always

Worked fine 3 hours ago as I write this, then I had a short nap before logging in the game again. When I did, it was very laggy, no matter where I was. People running for 1-2 seconds, then stops for another 1-2 seconds and teleport to where they would be if they ran all the way. Same with spells. Also if it helps, I checked the Wi-Fi bar at the top right, and most of the time I was sending 0 data and received about 2000.

- Name of ISP: Telenor (25MB down, 5MB up)
- Residence: Norway
- Occurance: 1-2 hours ago (19:00 GMT +1) when I logged in, give or take