[NA] Several Worlds Technical Difficulties (Aug. 30)
We are currently experiencing technical difficulties wherein players are being disconnected from instances on Japan Data Center Worlds. As a result, customers who were disconnected from said content are unable to log in.
The issue is being addressed, and new updates will follow as additional information becomes available.
We apologize for any inconvenience this may cause.
[Date & Time]
From Aug. 30, 2013 6:20 a.m. (PDT)
[Details]
- Disconnected from certain instances.
- Unable to log in after being disconnected from certain instances.
[Affected Worlds]
Japan Data Center Worlds
- Valefor
- Ramuh
- Alexander
- Anima
- Fenrir
- Hades
- Ixion
- Kujata
- Typhon
- Ultima
- Garuda
- Ifrit
- Titan
- Atomos
- Tiamat
- Aegis
- Durandal
- Gungnir
- Masamune
- Ridill
- Bahamut
- Tonberry
- Mandragora
- Chocobo
- Carbuncle
[NA] Recovery from Several Worlds Technical Difficulties (Aug. 30)
During the following time period, players on the Japanese data center Worlds were being disconnected from certain instances. Due to these issues, the players that were disconnected experienced login difficulties.
We are pleased to announce that the issue has been addressed. We apologize for any inconvenience this may have caused for our customers.
[Date & Time]
Aug. 30, 2013 from 6:20 a.m. to 6:40 a.m. (PDT)
[Details]
- Players were disconnected from instances.
- Disconnected players experienced login difficulties.
[Cause]
Server equipment error
[Affected Worlds]
Japanese Data Center Worlds
- Valefor
- Ramuh
- Alexander
- Anima
- Fenrir
- Hades
- Ixion
- Kujata
- Typhon
- Ultima
- Garuda
- Ifrit
- Titan
- Atomos
- Tiamat
- Aegis
- Durandal
- Gungnir
- Masamune
- Ridill
- Bahamut
- Tonberry
- Mandragora
- Chocobo
- Carbuncle